Chicago’s most acclaimed framing store is seeking a hands on manager with a love for art and craft to join our collaborative management team. Must be quick-witted, energetic and good with people. Perfect match will already be a “frame nerd” or is enthusiastic to learn all aspects of the trade. We have a dedicated, long-term staff; our average employee tenure is 10 years.

The ideal candidate pairs a love of art combined with a head for business and is comfortable in a leadership role. You are well-versed in Adobe Creative Suite, possess people and technology skills and are ready for anything.

Be a part of our collaborative management team where new ideas and initiatives are discussed and considered. If you’re looking for a mission driven environment where creativity and design meet authentic customer service, please continue…

Job Outline

• Assist with/oversee store operations, customer service, and team development
• Complete all necessary tasks to ensure the store runs smoothly in its day-to-day business
• Work collaboratively within the management team, to trouble-shoot and resolve issues
• Share a portion of management duties as determined by personal strengths
• Oversee training and ongoing education on our meticulous standards and procedures
• Be a key holder with store open and closing responsibilities
• Work alongside fellow staff, including assisting customers, stocking merchandise, or cashiering
• Oversee and assist all in-house digital printing services (including retouching and restoration) and on-site framing workshop
• Communicate regularly with our operations facility where custom framing orders are constructed to ensure orders are completed with 100% accuracy
• Identify problems or opportunities for improvement to achieve operational goals
• Comfortable with basic math; measurements, fractions, percentages, ratios, and proportions
• Comfortable with verbal and written communication with customer base

Qualifications

• Applicants should have at least 2 years of experience managing, developing and leading employees
• Successfully worked in a sales capacity for at least 2 years
• Must be able to give constructive feedback in a straightforward manner and solve problems strategically and with urgency
• Must be comfortable working in a culture of honest conversation and resolution
• Understanding of Word, Excel and Adobe Creative Suite
• Experience in art conservation, framing or custom manufacturing a plus, but not a requirement

If this sounds like a perfect job for you, apply now!