Job Details:

Job Title: Medical Assistant

Location: Minneapolis, MN 55455

Shift/Schedule: Days

Travel Rate: $21 - $26/Hr.

Local Rate: $20 - $25/Hr.

Hours Per Week: 40

Hours Per Day: 8

Days Per Week: 5

Start Date: 10/30/2023

Est. End Date: 02/18/2024

Duties:

Performs delegated medical functions under the direction of a physician, authorized practitioner or RN in the delivery of care for all assigned patient populations, in accordance with all policy, procedure and practice guidelines. Supports providers in the delivery of patient care services. Prepares examining areas and patients for examination, procedure or treatment by physician or other authorized practitioner. Obtains vital signs and records patient's medical history and other relevant data. Assists physician with patient examinations, treatments and/or procedures. Administers injections or assists with treatments/procedures under direction of authorized practitioner. May perform administrative duties such as coordinating and monitoring patient appointments, In-basket management, admissions and/or procedures, organizes/maintains medical records and perform business-related tasks. As a health care

advocate, supports patient focused care and provides patient instruction.

Experience: Previous ambulatory care experience preferred. Microsoft office and EPIC preferred

1. Coordinates and monitors patient appointments for provider visits, and procedure(s).

• Verifies patient demographic and insurance information.
• Enters patient demographic and insurance information into EMR.
• Verifies necessary forms requiring patient signature are completed.
• Helps obtain/ensure diagnostic test results for provider/authorized practitioner review is
• available.
• Sends/receives patient medical record information following confidentiality guidelines and
• standards.
• Monitors provider schedules and organizes patient through put.

2. Delivers patient care as delegated by the RN to assigned patient population, or individual

patient.

• Prepares and maintains exam/treatment rooms for patient visits and restocks supplies as
• needed.
• Adheres to infection control policies/procedures for exam room and instrument/equipment
• cleaning.
• Rooms patient(s) and gathers data for patient assessment Obtains, evaluates and records
• patient history employing critical thinking skills.
• Obtains and records vital signs
• Prepares patient for and may assist with examinations, procedures and/or treatments.

• Prepares and administers oral and parenteral (excluding IV) medications and immunizations as
• directed by supervising Provider and as permitted by state law.
• Maintains medication and immunization records.
• Accurately documents care in the medical record.
• Screens and follows up on test results

3. Communicates effectively with patients and other members of the healthcare team.

• Monitors patient wait time and communicates with patient when there are delays.
• Serves as a communication liaison between the physician and patient.
• Recognizes and respects cultural diversity.

Skills:

• Adapts communications to individual's understanding.
• Maintains patient confidentiality.
• Utilizes available resources to support communication with population served.
• Communicates verbal and written information in a clear, concise, accurate and timely manner.
• Communicates concerns to delegating provider/authorized practitioner or RN in an effective
• manner.
• Complies with established risk management and safety procedures.
• Documents patient communication and clinical treatments accurately and appropriately.

4. Provides patient instruction as delegated.

• Explains office policies and procedures.
• Educates patient on health maintenance, disease prevention, and compliance with patient's
• treatment plan within their scope of practice and as directed by supervising physician.
• Identifies community resources for health maintenance and disease prevention to meet
• individual patient needs.

5. Demonstrates ability to provide care or service adjusting approaches to reflect developmental

level of population served.

• Partners with patient/care-giver in care/decision making.
• Communicates in a respectful manner.
• Ensures a safe, secure environment.
• Individualizes plan of care to meet patient needs.
• Modifies clinical interventions based on population served.
• Provides patient education based on assessment of learning needs of patient/care-giver.

Universal Competencies

Commitment to Patient Centered Care

• Always puts patient/customer needs first.
• Demonstrates awareness of different patient/customer needs and desires, and
• adjusts approach to provide care, including those related to cultural
• orientation, race, primary language, age, size, gender, gender identity,
• physical capability, sexual orientation, spiritual belief, change in
• scope/complexity of patients, etc..
• Helps improve processes to meet customer/patient needs and desires.
• Respects confidentiality and HIPPA guidelines

Follows and Supports Code of Conduct

• Supports UMPhysicians' values of Service, Innovation and Respect.
• Contributes to an ethical work environment by demonstrating respect for the
• law and for each other.
• Maintains a welcoming work environment that is physically and emotionally
• safe and free from discrimination and harassment.
• Reports illegal or unethical conduct or suspected violations of UMPhysicians
• policy or Code of Conduct.
• Models integrity in patient care, business and regulatory compliance.
• Maintains the integrity and strict confidentiality of patient records and
• UMPhysicians business information.

Education:

Commitment to Operational Excellence

• Understands and supports mission and vision of UMPhysicians.
• Promotes positive work environment and employee recognition.
• Demonstrates interpersonal values of compassion, respect, teamwork and diversity.
• Demonstrates pursuit of innovation and excellence using inquiry and mentorship

Minimum Qualifications to Fulfill Job Responsibilities:

Required Education:

• Graduate of an accredited Medical Assistant Program or LPN

Required License/Certification/Registration: AHA BLS

Preferred Experience:

• Ambulatory Care Experience
• License/Certification/Registration AAMA Certification

Certifications & Licenses:

• BLS
• Infection Control
• License/Certification/Registration
• Medical Assistant

Skills:

• LIAISON
• EPIC
• INFECTION CONTROL
• MICROSOFT OFFICE

Additional

• EMR
• MAINTENANCE
• PATIENT CARE
• DISCRIMINATION
• TRADING
• LOCKOUT/TAGOUT
• RN
• PATIENT EDUCATION
• REGULATORY COMPLIANCE

Languages: English (Speak, Read, Write)

.