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Ensures guest satisfaction by providing courteous and efficient service; Responsible for the accurate registration, posting of charges, and check-out of guests; Adheres to specific Brand Standards as required.
Maintains a professional image, including appearance, verbiage, and body language, at all times
Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact
Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
Fosters teamwork by offering assistance to others, as needed
Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department
Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures
Recommends other Baywood properties to our guests, when appropriate
Consistently demonstrates our It’s My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations
Education:
High School diploma
Certifications / Licenses:
TIPS, or similar approved, alcohol server training certification (as required)
Experience:
Additional Skills:
Ability to multi-task
Ability to communicate effectively, both written and oral
Bilingual (Spanish & English) preferred, depending on geographic market
Ability to work the shifts required for the position
Ability to learn and adhere to Brand & Baywood Hotels’ standards
Ability to take information from various sources and determine a responsible course of action
Ability to understand interdepartmental relationships
Ability to operate office equipment and industry specific software (PMS)
Ability to remain calm during stressful situations
Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours)
Sitting: Rarely
Bending, Stooping, Reaching: Occasionally
Lifting, Push/Pull: 40 lbs infrequently
Driving: Rarely
Traveling: None
Environmental Conditions:
Inside: Protection from weather conditions but not temperature changes
Outside: Rarely
Part Time
Accommodations
$29k-38k (estimate)
06/08/2024
08/07/2024
fairfield.marriott.com
HANOVER, MD
1,000 - 3,000
1982
ROXANNE GOODWYN
$50M - $200M
Accommodations
The job skills required for Part time Front Desk Agent include Customer Service, Guest Service, Housekeeping, Credit Card, Cash Handling, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Part time Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Part time Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Part time Front Desk Agent positions, which can be used as a reference in future career path planning. As a Part time Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part time Front Desk Agent. You can explore the career advancement for a Part time Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.