We are looking for a part-time Assistant Property Manager to provide as needed support to a growing property management company. Hours per week are expected to increase over-time. This position has potential for 40 hours per week in the future and discretionary bonuses based on performance.

PLEASE NOTE: You will be required to respond to communications within one hour during 9-5 EST if you are hired for this position. You will be required to have a computer and internet access to be hired for this role.

As an Assistant Property Manager, you will play a crucial role in assisting Ascend Property Management provide superior service to Owners and Residents. Your primary responsibilities will include conducting property setup procedures, move-in and move-out procedures, apartment showings, etc. This role requires excellent communication skills, exceptional time management, ability to follow procedures, and computer skills.

Work Schedule and Environment:

-Flexible and Task Focused.
-You must be responsive during our workday. 9-5 EST.
-Estimated 5-10 hours per week currently.
-Company Email and Google Workspace provided
-Access provided to other company software

Responsibilities:

• Respond promptly and professionally to Resident and Owner requests.
• Complete assigned tasks and coordinate completion with the assigned Property Manager when necessary.
• Manage move-in/move-out processes, including inspections.
• Perform property setup processes to include lockbox installation and Make Ready Inspections.
• Take marketing photos of vacant properties and send them to the Leasing Agent.
• Document work completed in provided software in accordance with procedures.
• Enforce lease terms and handle resident relations issues courteously and efficiently.

Expectations for Superior Service and Responsiveness:

• Respond to all Team Member, Vendor, Resident, and Owner requests, calls, or emails, within 24 business hours.
• You must be responsive during our workday. 9-5 EST.
• Respond to internal chat messages within 1 hour.
• Respond to email on the same business day.
• Inform supervisor if you will be on vacation or unavailable.
• Assigned Tasks in our software must be kept up to date and completed on time.
• Provide exceptional customer service to Owners and Residents, both in person and over the phone.
• Uphold our commitment to Resident satisfaction by providing a friendly and professional demeanor.
• Maintain a clean and professional appearance while working in Resident properties or meeting with Owners.
• Exhibit a strong work ethic and a commitment to teamwork.

Job Types: Part-time, Contract

Pay: $22.00 - $25.00 per hour

Expected hours: 5 – 15 per week

Benefits:

• Flexible schedule
• Referral program

Experience level:

• No experience needed
• Under 1 year

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• What is your general availability per week? What times will you be available to work in EST?
• Will you be able to respond to communications within one hour during 9-5 EST if you are hired for this position? We will end the contract swiftly if this expectation is not met.

Work Location: In person