Recent Searches

You haven't searched anything yet.

1 Product Support Specialist, Newport Job in Remote, PA

SET JOB ALERT
Details...
Ascensus
Remote, PA | Full Time
$92k-121k (estimate)
3 Days Ago
Product Support Specialist, Newport
Ascensus Remote, PA
$92k-121k (estimate)
Full Time | Investment Management 3 Days Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Ascensus is Hiring a Remote Product Support Specialist, Newport

This job offer is not available in your country.

Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services.

Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.

Job Summary : Performs functions to assist NQ Project Managers for new non-qualified plans, including managing system and plan changes for existing plans.

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Sets-up, modifies and maintains system functionality for new and existing clients across various systems as directed by NQ Project Managers and service teams.
  • Works with NQ Project Managers to setup plan parameters and to prepare website and appropriate record keeping systems as needed for new plans.
  • Assists NQ Project Managers in maintaining plan conversions and implementation checklists for new non-qualified plans.
  • Performs complete and accurate requested plan / design changes for existing plans as directed by service team.
  • Assists Enrollment Team in enrollment site review and enrollment data loads into the recordkeeping system.
  • Utilizes Product Support workflow system effectively and report status of all work projects to manager as requested.
  • Works with manager to identify problems and improve efficiencies relative to servicing non-qualified plans.
  • Assists in coordination of plan deconversions. Works with Trading, Client Services and other departments as necessary to ensure common understanding of requirements and customer expectations.
  • Writes reports, business correspondence, and procedure manuals.
  • Effectively presents information and responds to questions from managers, clients, customers, and the public.
  • Consistently meets and / or exceeds performance expectations, working under pressure in a very fast paced, demanding environment, continuously under tight deadlines
  • Focuses on learning in everyday activities and events
  • Collaborates with and openly shares knowledge with colleagues
  • Regular, reliable, and punctual attendance

Management Responsibilities

None

Required Education, Experience and Certificates, Licenses, Registrations

  • 3 to 5 years in the retirement plan industry; or equivalent combination of education and experience.
  • In-depth knowledge of retirement plan industry.

Preferred (but not required) education or skills for this role

Bachelor's degree from four-year college or university is preferred

Competencies

  • Analytical
  • Detail oriented
  • Excellent verbal and written communication skills
  • Fostering team work
  • Independent
  • Integrity
  • Judgement
  • Planning and organizing
  • Problem solver
  • Thoroughness

TRAVEL : Up to 5%.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.

com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

1 day ago

Job Summary

JOB TYPE

Full Time

INDUSTRY

Investment Management

SALARY

$92k-121k (estimate)

POST DATE

06/14/2024

EXPIRATION DATE

06/15/2024

WEBSITE

ascensus.com

HEADQUARTERS

ENCINO, CA

SIZE

500 - 1,000

FOUNDED

1980

CEO

DANIEL KRAUITZ

REVENUE

$500M - $1B

INDUSTRY

Investment Management

Related Companies
About Ascensus

Ascensus helps millions of people save for what mattersretirement, education, and healthcare. Were also one of the savings plan industrys leading providers of outsourced services. Our technology, market insights, and business knowledge enhance the growth and success of our partners, their clients, and savers. Ascensus is the largest independent recordkeeping services provider, third-party administrator, and government savings facilitator in the United States. For more information, visit ascensus.com.

Show more

Ascensus
Full Time
$78k-101k (estimate)
1 Day Ago
Ascensus
Remote | Full Time
$107k-142k (estimate)
4 Days Ago
Ascensus
Full Time
$50k-67k (estimate)
4 Days Ago