9 Starbucks Lead Supervisor Jobs in Chattanooga, TN
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Starbucks Lead Supervisor
$50k-71k (estimate)
Full Time | Accommodations
3 Weeks Ago
Ascent Hospitality is Hiring a Starbucks Lead Supervisor Near Chattanooga, TN
“Always deliver what is promised, and always execute what is committed” is what we adhere to! Come join our team where we are committed to providing rewarding opportunities for our associates, the development of exceptional hotels, and delivering the ultimate guest experience. We are currently seeking team members who enjoy engaging with the public while providing a positive guest experience. Our mission is: “To be the first choice of both our guests and team members.”
We are currently recruiting for a Lead Supervisor to join our Starbucks team!
The Starbucks Lead Supervisor contributes to the company success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our local patrons and hotel guests by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with the guiding principles of the company. ESSENTIAL FUNCTIONS:
We are currently recruiting for a Lead Supervisor to join our Starbucks team!
The Starbucks Lead Supervisor contributes to the company success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our local patrons and hotel guests by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with the guiding principles of the company. ESSENTIAL FUNCTIONS:
- Welcome and acknowledge all guests according to company standards, providing eye contact and a warm welcome as they enter the coffee shop area; anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of the company.
- Create a seamless customer experience by recognizing and championing Starbucks cultural foundations.
- Supports the Starbucks Manager to ensure the team executes Starbucks operational standards.
- Have an open availability and able to work full-time.
- Create a culture of warmth and belonging, where everyone is welcome.
- Acting with courage to find new ways to grow our company and each other.
- Being present, connecting with transparency, dignity, and respect.
- Delivering our best in all we do, holding ourselves accountable for results.
- Lead by example.
- Excellent communication skills.
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
- Follows operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all Team Members during each shift.
- Maintains a clean and organized workspace so that Team Members can locate resources and product as needed.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
- Maintains regular and punctual attendance.
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
- Ability to learn quickly
- Strong interpersonal skills
- Ability to work as part of a team and lead others
- Ability to build relationships
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication and requesting clarification when necessary.
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
- Available to perform many different tasks within the store during each shift
- Must be able to understand, read, write and speak English above a basic level, to effectively communicate with Team Members and Guests.
- Must maintain a neat and professional appearance upholding Company appearance standards at all times.
- Must be able to apply commonsense understanding, in carrying out instructions
- Must be able to comply in standardized situations with only occasional or no variation.
- Must be able to work without constant supervision.
- Must be able to work well as a part of a team.
- Prior Food and Beverage, Coffee/Barista, Restaurant experience and leadership preferred.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Accommodations
SALARY
$50k-71k (estimate)
POST DATE
06/02/2024
EXPIRATION DATE
06/30/2024
WEBSITE
ascent-hospitality.com
HEADQUARTERS
BUFORD, GA
SIZE
25 - 50
FOUNDED
2018
CEO
JOHN TAMPA
REVENUE
$10M - $50M
INDUSTRY
Accommodations
Related Companies
About Ascent Hospitality
Ascent Hospitality is a vertically integrated hotel company specializing in the development and management of hotel properties. The current portfolio consists of 31 full-service and select-service hotels with approximately 3,100 rooms strategically located in major leisure, business and convention markets throughout the United States. Headquartered in Buford, Georgia, the corporate structure is comprised of experienced and dedicated team members whose superior knowledge is a proven resource in developing and operating hotels in the various markets served, as well as their expertise covering a ...full spectrum of hospitality brands and service lines ranging from limited-service and extended-stay to full-service and historic-boutique.
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