3 Patient Services Representative Jobs in Edgewood, NM
Ashbaugh Beal is Hiring a Patient Services Representative Near Edgewood, NM
Position Code: B06N Non-Exempt
Department: Health Center Operations
Position Category (330): Patient Support Staff (L32)
Position Category (RPHCA): Administrative Staff
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
- Position Summary
- Essential Duties And Responsibilities
- Greets new and returning patients and clients entering the health center and checks them in for scheduled and walk-in appointments.
- Updates patient records to verify contact information.
- Greets other visitors to the health center and directs them to the appropriate offices or individual staff.
- Provides general information to patients concerning functions of FCCH.
- Answers the telephone and connects callers to the appropriate offices or individual staff.
- Schedules new office appointments and return appointments.
- Pulls and files medical charts when necessary.
- Other duties as assigned.
- Meets with patients to collect required personal, health, and insurance information for the permanent patient record.
- Enters accurate patient data into the computer system on a daily basis.
- Collects patients’ copay/coinsurance/deductible visit deposit at time of service
- Keeps accurate, balanced, locked cash bag/box, and is personally responsible for any imbalance in the daily reconciliation of cash receipts.
- Verifies insurance eligibility for Medicaid, Medicare, and third party payors.
- Verifies personal income according to established guidelines for all patients.
- Follows appropriate computer downtime procedures.
- Scans patient registration documents as directed.
- MINIMUM EDUCATION AND EXPERIENCE
- High School graduate or GED certificate
- Three to six months related experience and/or training is required.
- Bi-lingual English/Spanish is preferred.
- LICENSES/CERTIFICATIONS REQUIRED
- None
- KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
- Knowledge of patient registration procedures and documentation.
- Receptionist skills.
- Demonstrates knowledge of applicable FCCH patient-related forms and programs.
- Ability to interact and communicate with people over the telephone, often in stressful situations.
- Knowledge of planning and scheduling techniques.
- Knowledge of pre-certification requirements, procedures and documentation of third party medical insurance payors or other patient healthcare funding programs.
- Ability to analyze and solve problems.
- Skill in the use of personal computers and related software applications.
- Appropriate knowledge and familiarity with various compliance programs and elements. Cooperates fully and complies with applicable laws and regulations.
- Ability to maintain quality, safety, and/or infection control standards.
- Basic knowledge of general office procedures to include filing, copying, and faxing.
- Ability to use a multi-line telephone to schedule appointments.
- Ability to use a computer to enter patient data and retrieve information to generate reports and payment receipts.
- Ability to work on multiple tasks within established deadlines.
- Ability to work under the direction of a supervisor and follow instructions for work completion.
- Ability to take the initiative to resolve patient concerns and problems.
- Able to work well with diverse groups of people
- Age of Patients Served
- All ages.
- Physical Characteristics/Working Conditions
- Physical Effort and Dexterity: Good dexterity to operate personal computer and office equipment. Occasional lifting and carrying related to office duties.
- Machines, Tools, Equipment required to be operated: Capable of using office machines and personal computers for word processing, data entry and spreadsheet applications.
- Visual Acuity, Hearing, and Speaking: Must be able to read a computer monitor and outputs accurately. Must be able to communicate clearly and accurately for work and safety compliance.
- Environment/Working Conditions: Work is mostly inside an office in a controlled environment. Normal office safety precautions and practices are required. Position requires travel throughout the Albuquerque metropolitan area. Work regularly scheduled Monday-Friday, although weekends may be required to meet deadlines.
Job Summary
Part Time
Business Services
$34k-41k (estimate)
06/22/2024
07/07/2024
ashbaughbeal.com
Springfield, IL
50 - 100
Business Services
Related Companies
The job skills required for Patient Services Representative include Scheduling, Data Entry, Patient Registration, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
02/28/2022: Vallejo, CA
Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
02/15/2022: Kennewick, WA
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
03/07/2022: Saint Cloud, MN
Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
12/16/2021: Fort Wayne, IN
This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
02/11/2022: Troy, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
01/25/2022: Johnstown, PA
Some patient services representative roles require additional training.
12/23/2021: Lebanon, PA
Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
12/21/2021: Lawrence, MA
Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
02/16/2022: Stockton, CA
Must exercise empathy and respect to provide excellent customer service for patients.
12/21/2021: Omaha, NE
Step 3: View the best colleges and universities for Patient Services Representative.
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