The Asheville Housing Authority seeks a Landlord Outreach Coordinator. The Landlord Outreach Coordinator compliments the Housing Choice Voucher Program (HCV) program staff by cultivating relationships with landlords and property management companies to identify and procure safe, decent, affordable housing for our HCV clients. This position is critically important to the success of the HCV Program and requires a high degree of creativity, public relations skills, organization, and administration. The Landlord Outreach Coordinator reports to the Director of Housing Choice Voucher Program. This position is non-exempt under FLSA.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Build positive relationships with landlords and property management companies in the community that result in increased housing options for our clients
• Educate landlords and property owners in the community and serve as the main point of contact for landlord communication
• Resolves any landlord inquires, issues or complaints, first goal being open lines of communication and information.
• Conduct outreach and facilitate training and meetings with property owners to promote participation in Housing Authority programs
• Maintain the online landlord portal through the company website
• Work closely with eligibility specialists and clients to facilitate positive landlord relations
• Make appropriate and successful matches between clients’ housing needs and available housing units
• Work within Asheville Housing Authority’s housing guidelines by:
• Prescreening for HQS inspections
• Accurately calculating rental amounts, utility allowances, and rent reasonableness
• Ensuring compliance with all HUD requirements and local housing authority guidelines.
• Conduct ongoing reporting, tracking all prospective landlord contact and housing placements as requested by supervisor
• Perform other duties as assigned by supervisor.

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent communication skills:
• Ability to compellingly represent the Asheville Housing Authority across Buncombe County
• Ability to effectively communicate what the Housing Choice Voucher Program and how it works to prospective landlords
• Ability to positively communicate with eligibility specialists and clients about housing needs and opportunities
• Excellent administrative ability, including organizational skills, attention to detail, and strong computer skills
• High degree of professionalism; ability to be self-directed, autonomous and take initiative
• Strong creative and critical thinking skills; excellent public speaking and presentation skills

ADDITIONAL JOB FUNCTIONS:

Performs other related work as assigned by supervisory personnel. The above duties are intended to describe the general content of and requirements for the performance of this job. It is not intended to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

REQUIREMENTS:

Graduation from a high school or equivalent. Previous affordable housing or human services experience a plus.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• No weekends

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Asheville, NC 28801 (Required)

Ability to Relocate:

• Asheville, NC 28801: Relocate before starting work (Required)

Work Location: In person