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Apply today to our IT team at Ashley Furniture – the World’s Largest Furniture Manufacturer!
Our IT team combines a highly skilled workforce, the most advanced equipment available, and incredible computer optimization to create one of the most agile operations in the industry!
Desktop Support Analyst
What Will You Do?
You will be responsible for all in-house repairs of laptop and desktop computers, servicing equipment and imaging and inventory. This position will receive, prioritize, document and actively resolve end user help tickets as well as troubleshoot Microsoft Desktop Operating System and application issues. You will adhere to the company computer security policy, software standards and other company and departmental policies and processes.
What Do You Need?
•A Certification, or ability to obtain within 6 months, Required
•Experience supporting PCs running Windows Operating Systems including repairs, diagnosing various hardware, peripherals and software problems and PC and Mac computers
•Experience working with wired and wireless network-attached devices
•Strong verbal and written communication skills and Strong interpersonal skills, with a focus on rapport-building, listening and questioning skills
•Experience with desktop operating systems including Windows Operating Systems
•Strong application support experience
•Working knowledge of a range of diagnostic utilities
•Associate degree in Computer Science, Information Systems or related field or equivalent work experience
Who Are We?
·We offer competitive pay and excellent benefits!
·We are a multi-billion dollar company and the largest manufacturer of furniture in the world, and offer one of the industry’s broadest product assortments at over 20,000 storefronts in 123 countries.
· Growth-focused is one of our core values, and we are dedicated to helping you grow with us through training, mentoring, and coaching as well as investing in the latest design tools, production equipment and new technologies.
·Environmental efforts are a priority as we continually seek to recycle, reuse, and replenish every day.
·Millions of dollars are contributed annually to local and national charities as we seek to improve the lives of people around the world.
Apply today and find your home at Ashley!
Benefits We Offer
Our Core Values
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:
Corporate Social Responsibility
We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
Retail
$49k-61k (estimate)
06/19/2024
10/15/2024
furnitureappliancemart.com
MARSHFIELD, WI
1,000 - 3,000
2017
Private
$500M - $1B
Retail
The job skills required for Desktop Support Analyst include Technical Support, Operating System, Computer Science, Written Communication, Customer Support, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Analyst positions, which can be used as a reference in future career path planning. As a Desktop Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Analyst. You can explore the career advancement for a Desktop Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Analyst job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Analyst jobs
Some employers may prefer candidates with professional certification.
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Gain a professional certification.
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Gain experience with operating systems.
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With customer service, customer support and customer experience training.
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Step 3: View the best colleges and universities for Desktop Support Analyst.