19 Retail Customer Service Representative Jobs in Modesto, CA
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Ashley Furniture Industries is Hiring a Retail Customer Service Representative Near Modesto, CA
Responsibilities
- Provide an outstanding service experience for every HomeStore customer and guest. Maintain a welcoming, professional visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner in a way that represents the Company brand image.
- Handle customer issues directed to the store, over the phone and in person; take detailed notes and execute steps needed for resolution in a positive, professional and helpful way.
- Respond to customers inquiries regarding sales, billing and delivery; call customers to confirm and schedule deliveries; partner with the sales team to meet and exceed customers’ service expectations professionally and with respect.
- Process sales orders accurately and efficiently. Follow cash handling procedures. Assist customers with the credit application process and financing arrangements as needed. Maintain sales transaction documentation.
- Assist with store opening and closing procedures including cash balancing and daily checklists.
- Provide clerical support for store administration and accounting functions. Handle telephone traffic and route calls using professional paging methods. Assist in the completion of daily sales and other store reports.
- Assist with inventory and loss prevention processes. Participate in the bi-annual inventory process.
- Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
- Maintain reliable attendance.
- Actively participate in departmental meetings, training and education. Assist with training other employees and providing backup.
- Complete other assignments and special projects as requested.
Ready to grow? You’ve come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business.
Apply today and find your home at Ashley!
Compensation: This position pays an hourly rate of $18.00 - $18.00.
Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.
Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.
Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.
Job Summary
Full Time
Retail
$30k-37k (estimate)
09/10/2024
09/11/2024
ashleyfurniture.com
ARCADIA, WI
15,000 - 50,000
2003
Private
TODD WANEK
$3B - $5B
Retail
Related Companies
About Ashley Furniture Industries
Ashley manufactures and distributes home and office furniture products.
The job skills required for Retail Customer Service Representative include Customer Service, Cash Handling, Loss Prevention, Sales Process, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail Customer Service Representative positions, which can be used as a reference in future career path planning. As a Retail Customer Service Representative, it can be promoted into senior positions as a Retail Sales Staff that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Customer Service Representative. You can explore the career advancement for a Retail Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Retail Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Customer Service Representative job description and responsibilities
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
02/14/2022: Moline, IL
They help customers compare products and services and advise clients about which options meet their needs.
02/05/2022: Binghamton, NY
They might also discuss how to use available services or demonstrate the right way to operate a product.
03/04/2022: Billings, MT
They listen to or read about customer problems and suggest solutions.
04/18/2022: Bergenfield, NJ
Built rapport with customers by asking probing questions and utilizing effective listening skills.
03/06/2022: Springfield, MO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Customer Service Representative jobs
The best CSRs are genuinely excited to help customers.
03/04/2022: Tulsa, OK
Since customer service representatives often communicate with clients who have limited knowledge of or are dissatisfied with a product or service, they must be empathetic.
02/27/2022: New Haven, CT
Customer service representatives who resolve client complaints need strong problem-solving skills.
03/22/2022: Gastonia, NC
They generally need to know how to create and update tickets and how to search for customer records.
04/15/2022: Newark, NJ
Having a previous customer service experience would be an advantage.
01/21/2022: Amarillo, TX
Step 3: View the best colleges and universities for Retail Customer Service Representative.
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