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Ashley Furniture Industries
Wesley, FL | Full Time
$26k-31k (estimate)
2 Months Ago
Circle K
Wesley, FL | Full Time
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Family Dollar
Wesley, FL | Full Time
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Retail Store Customer Service Representative
$26k-31k (estimate)
Full Time | Retail 2 Months Ago
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Ashley Furniture Industries is Hiring a Retail Store Customer Service Representative Near Wesley, FL

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose At AshleyThe Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction. Duties include processing sales orders, handling payments, managing store administration tasks, and offering clerical support for accounting functions. By delivering an effortless and enjoyable shopping experience, this position contributes to building strong customer relationships and driving business growth.
What You’ll Do
  • Provide exceptional service to all Ashley guests, ensuring a professional and welcoming presence.
  • Address customer issues in person, over the phone, and via email, taking detailed notes and resolving problems positively and helpfully.
  • Respond to customer inquiries about sales, billing, and delivery, scheduling deliveries, and coordinating with the sales team as needed.
  • Process sales orders accurately and efficiently, following cash handling procedures and assisting with credit applications and financing arrangements.
  • Assist with store opening and closing procedures, including cash balancing and daily checklists.
  • Provide clerical support for store administration and accounting tasks, managing telephone traffic and completing daily sales reports.
  • Aid in inventory and loss prevention processes, participating in bi-annual inventory counts and assisting with inventory management efforts.
  • Complete any additional tasks as assigned by management
What You Bring
  • Legally authorized to work in the US.
  • At least 18 years old
  • High school diploma or equivalent
  • Knowledgeable Microsoft Office Suite and system transactions
  • 1 year of customer service, office, and/or administrative experience, preferred
  • Ability to work flexible hours, including weekends and holidays
  • Maintain reliable attendance
  • Thrive in a team environment
What’s In It For YouWhen you join us, you are eligible to participate in our comprehensive benefits programs, which include:
  • Extended health, dental benefits, and vision insurance
  • Employee Discount from 10% - 30%
  • Life/Disability Insurance
  • Flex Spending Account
  • 401K
  • Paid Time Off & Holidays
  • Paid Birthday
  • Weekly Pay
Learn more about who we are and the causes we support here Apply now and find your home at Ashley!

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$26k-31k (estimate)

POST DATE

07/30/2024

EXPIRATION DATE

07/29/2024

WEBSITE

ashleyfurniture.com

HEADQUARTERS

ARCADIA, WI

SIZE

15,000 - 50,000

FOUNDED

2003

TYPE

Private

CEO

TODD WANEK

REVENUE

$3B - $5B

INDUSTRY

Retail

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About Ashley Furniture Industries

Ashley manufactures and distributes home and office furniture products.

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