Account Manager- Midwest

This position can reside anywhere in the Midwest, ideally Milwaukee or Madison, WI. The territory covers southern Wisconsin, Northern Illinois, and North East Iowa.

Position Description:

The Account Manager develops and maintains relationships with a new and existing customer base, sells our products, ensures client satisfaction and develops new business opportunities.

Essential Duties and Responsibilities

• Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
• Reviews all major deliverables to ensure quality standards and client expectations are met.
• Ensures that client issues are dealt with in an efficient and timely manner.
• Communicates any contract proposals and contract renewals for new work for an existing client.
• Responsible for maintaining current business levels at each customer in their assigned territory.
• Works closely with the ASK team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
• Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
• Aware and in pursuit of opportunities for account growth and new business.
• Communicates the customer's goals and needs to the commercial group in order to satisfy the customer's interests.
• Follows ASK Chemicals legal and ethical standards.
• Personal sales/growth goals are aligned with company goals.
• Other duties as assigned.

Minimum Education / Experience Required:

• Bachelor’s degree; specific field may be substituted with equivalent experience
• Foundry experience preferred; general manufacturing experience may be suitable
• MBA a plus
• Minimum 3 years of Account/Project management
• Business savvy, motivated, goal-oriented
• Ability to communicate effectively with people
• Ability to work in a team and listens effectively
• Strong written and communication skills
• High organizational skills
• Extremely detail oriented
• Proficient with Microsoft Office
• Ability to travel ( 75%)
• Technical competence and ability to analyze problems