"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Field Service Technician

Pay Range: $21-$24/hr. on W2

Duration: 3 months (then conversion)

Location: Oakland, CA 94588

Job Description:

• Field Service Technician Join our dynamic service team for this entry level field service position.
• Depending on your assigned territory, you will provide services, repairs and technical maintenance for ATM's, retail point of sale (POS) equipment, locksmithing,
• Electric Vehicle Charging (EVC) plus related PC and PC peripherals on customer premises.
• Our training consists of on the-job mentoring as you might expect, but also formal classroom, virtual and self-paced training for extensive learning opportunities.
• Performing maintenance on ATMs (e.g., card reader, printer, reset and test devices, etc.). Electro mechanical repair.
• Performing basic installation functions (e.g., set up and test equipment, pulling cables, mounting devices, installing locks)
• Performing technical fixes such as clearing paper jams, card jams, bill jams, etc.-Inspecting products for correct operation and resolving noted issues and/or escalating according to established procedures
• Prioritizing and planning service calls-Works within a team environment, completes all required paperwork, manages, and maintains service parts inventory
• Contacting the customer with the estimated time of arrival-
• Working with customers to ensure satisfaction with service delivery and understanding of product functionality
• Following key/alarm/combination control processes in assigned area of responsibility
• Many of our new technicians are looking for an opportunity to develop their skills and pursue a career with our nationwide service organization.
• Our technicians come from all backgrounds and experience levels.
• If you are new to the role, our training program will give you the skills needed to become proficient servicing ATM, Point of Sale (POS), and many other products.
• Our entry level Field Service Technicians respond to basic customer requests for equipment issues.
• Candidates will be a part of a team and a territory where customer requests will be assigned throughout the day.
• Using provided tools and repair kits, you will travel to customer sites to resolve the issue.
• Our entry level technicians respond to 5-8 calls per day across their territory.
• Climb the Ladder at Nixdorf (DN): There are opportunities to grow and succeed at DN, and we are proud when our people achieve more.
• It shows the fact that so many of our Field Operations supervisors, managers, and directors started as Field Techs themselves. They know exactly what it takes to thrive and how to best support their team, whether that means onsite backup or being available to talk through issues.
• Move up with training and experience.
• Build a strong foundation for a career that progresses as you do.
• The benefits are clear: Once you successfully complete the 90 day apprenticeship program and are hired as a DN employee, you will be provided with a company car, uniform clothing, industry leading retirement savings and 401(k) plans, comprehensive healthcare insurance options, dental and vision plans, flexible spending, family leave and paid training and time off

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.