POSITION: Concession Stand Lead DEPARTMENT: Food & Beverage REPORTS TO: Concession Manager FLSA STATUS: Non-Exempt Summary As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve. Overseeing operation of a stand or booth at events, fair markets, or similar settings, managing team staff, ensuring efficient and customer-friendly serve, and maximizing sales opportunities. Essential Duties and Responsibilities • Assists in settling concessions event paperwork per event. • Monitor compliance with health and fire regulations regarding food preparation and serving. • Ensures all POS systems in their stand are in proper working condition. • Accurately reviews final product before serving to customer. • Ensure health codes and liquor laws are followed. • Maintains safe working conditions and sanitary work area. • Maintains accurate cash handling procedures at all times. • Preps food and beverage in stand prior to event beginning. Qualifications • Must have a High School Diploma or GED required. • 1 year of customer service experience required. • At least 1 year of experience in concessions software required. • Must have 1 year of experience in food and beverage. Knowledge, Skills, and Abilities • Must have attention to detail. • Must have good oral and written communication skills. • Must have ability to add, subtract, multiply and divide. • Must have strong customer service skills. • Must be able to adapt to changes in the work environment. • Must have strong interpersonal skills. • Must have good organizational skills. • Must have basic working knowledge of cash register and cash handling procedures. • Must be compliant with health code. Hours of Work and Travel Requirements Varies by show to include days, nights, weekdays, and weekends. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.