11 IT Support Technician Jobs in Minneapolis, MN
ASM Global is Hiring an IT Support Technician Near Minneapolis, MN
DEPARTMENT: IT
REPORTS TO: Director of IT
FLSA STATUS: Hourly, PTSummary:Under general supervision, this position is responsible for providing technical support during major events at U.S. Bank Stadium.
Essential Duties And ResponsibilitiesInclude the following. Other duties may be assigned.
- Troubleshooting of ticket scanners.
- Game day iPad deployment and troubleshooting for suites and clubs.
- Assist with deployment of wireless network and mobile carts as needed.
- Basic support of televisions, telephones, radios and other communication tools.
- Assist guest attendees with mobile app issues.
- Learn and follow all safety and emergency procedures.
- Other duties as assigned.
Education And/or Experience
- High school diploma (or G.E.D.).
- Two years related technology support experience required.
- Previous customer service experience a plus.
- Excellent communication, interpersonal, organizational and troubleshooting skills.
- Experience with Windows, Mac OS, iOS and Android operating systems and devices.
- Basic networking knowledge, including wireless and Ethernet networks.
- Experience with laptops, tablets, projectors, speakers, public address and other A/V equipment.
- Ability to configure and troubleshoot network printers and copiers.
- Ability to undertake and complete multiple tasks with minimal direction or supervision.
- Flexible; prioritize work in order to meet tight deadlines and remain calm under pressure.
- Attention to detail and strong follow-up skills.
- Have the physically ability to lift, push, pull and or move and re-position a minimum of 50 pounds generally in the form of computers, monitors, servers and other related hardware.
- Have dexterity in the use of fingers, limbs or body to operate shop or other office related equipment including tasks that may involve extended periods of time at a keyboard.
- May spend long hours walking, standing, or sitting while working.
- Be able to climb and work at extreme heights for long periods of time.
- Visual acuity to stare at computer monitors for long periods of time.
Job Summary
Part Time
$50k-62k (estimate)
06/19/2024
07/14/2024
asmglobal.com
NORTH LITTLE ROCK, AR
50 - 100
2013
MICHAEL MARION
<$5M
Related Companies
About ASM Global
ASM GLOBAL - IMAGINE THE EXPERIENCE We are excited to announce that AEG Facilities and SMG have officially combined to form ASM Global. ASM Global will have a portfolio of more than 300 of the worlds most prestigious convention and exhibition centers, arenas, stadiums and performing arts venues. Imagine an opportunity exponentially greater than each of us alone. We brought together two industry leaders AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in venue management, marketing and other services to create ASM Global. Together, we are establish...ing a new benchmark of excellence in managing live experiences, from convention and exhibition centers to world-renowned live entertainment, sports and special-event venues. Combining our expertise to deliver increased value and enhanced capabilities to municipalities, venue and team owners, content creators and event organizers worldwide, all in service of creating amazing experiences and life-long memories. As the worlds most trusted venue manager, we have global reach that is unmatched in our industry. Our expertise and experience tailor all the resources we have accumulated to deliver the localized solutions that create the places where communities come together, celebrate and thrive.
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The job skills required for IT Support Technician include Troubleshooting, Customer Service, Technical Support, IT Support, Operating System, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Technician positions, which can be used as a reference in future career path planning. As an IT Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician. You can explore the career advancement for an IT Support Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Technician job description and responsibilities
They help businesses and consumers optimize the use of their computers.
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Provided complete technical support and guidance to users for all software and hardware.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
Must be willing to learn new task as the customers have very specific software and support requirements.
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Earn an associate or bachelor's degree.
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Earn tech-related certifications.
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Practice to fix common computer problems.
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Step 3: View the best colleges and universities for IT Support Technician.
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