3 Front Drive Shift Lead - Residences at The Little Nell Jobs in Aspen, CO
Aspen Skiing Company is Hiring a Front Drive Shift Lead - Residences at The Little Nell Near Aspen, CO
Job DescriptionSummary The Front Drive Shift Lead oversees operations of the Bellmen, Doormen, Valets and Drivers as designated. Act as interface between guests and hotel. Responsible for parking and transportation environment.
Job Posting Deadline Applications for this position will be accepted until June 30th, 2024.
Essential Job Functions
- Ensure that all Hotel guests’ needs are identified and resolved as required.
- Ensure that guest assistance from airport/drive through to rooms is of quality service levels.
- Hire and train employees
- Work with hotel departments, and establishments with regard to groups, VIP’s and individual guests to ensure first class experience for the guest.
- Manage and maintain working environment and administration for staff.
- Handle guest complaints/problems ensuring a timely result to the satisfaction of all parties.
- Perform as Manager on Duty as required.
- Maintain to a high and safe standard the garage environment and the hotel limos.
- Assist in hotel budget preparation.
- Ensure timely and accurate payroll administration.
- Departmental scheduling to meet business needs.
- Staff reviewing, development and motivation.
- Distribute parking permits and control of parking environment.
- Ensure all departments in the group are run in accordance with laid down procedures and policies.
- Review guest arrivals/ departures and identify specific requirements as required.
- Manage garage revenue and reconcile as required.
- Provide group and individual management review and discipline.
- Ski with Hotel guest as required.
- Make Guest Services Manager aware of guest’s comments and complaints.
- Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook.
- Report to shift on time.
- Comply with all policies and procedures for the Rooms Division, The Little Nell, and Aspen One
- Is familiar with hotel fire and safety procedures. Assist in emergency and security procedures as directed by management.
- Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand.
- Must be able to handle a number of intense issues at the same time
- Degree in hotel management or general field. However, strong people skills with management experience could be substituted for higher education
- Good interpersonal skills
- Valid Colorado driver’s license
- Ability to manage and motivate staff
- Previous management/supervisory skills
- Dynamic with high follow-through levels
- Computer literate
Received: Works under direct supervision of Guest Services Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.
Work Environment and Physical Demands
- Ability to be on your feet, kneel and bend for extended periods of time
- Regularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfaces
- Must be able to lift, push or pull occasionally up to 50 lbs. individually or with assistance
Enrollment dates differ across the various programs.
- Health, Dental and Vision Insurance Programs
- Flexible Spending Account Programs
- Life Insurance Programs
- Paid Time Off Programs
- Paid Leave Programs
- 401(k) Savings Plan
- Employee Ski Pass and Dependent Ski Passes
- Other company perks
For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here
Job Summary
Full Time
Accommodations
$47k-73k (estimate)
07/01/2024
07/28/2024
aspensnowmass.com
ASPEN, CO
200 - 500
1947
MIKE KAPLAN
$50M - $200M
Accommodations
Related Companies
About Aspen Skiing Company
The Aspen Skiing Company (ASC) is located in Aspen, Colorado. Aspens modern history was forged with the silver rush in the 1870s and was reborn in the wake of World War II as a ski destination. Leading the way was a former member of the 10th Mountain Division, Friedl Pfeifer, who banded together with philanthropist Walter and Elizabeth Paepcke to make the town and its mountain a destination for those seeking renewal of their mind, body and spirit. ASC operates the on-mountain restaurants and the four mountains in the Aspen Snowmass area - Snowmass, Aspen Mountain, Aspen Highlands and Buttermil...k - as well as the Five Star, Five Diamond property The Little Nell, the Limelight Hotel properties which operate in Aspen, Ketchum Idaho and Snowmass. ASC also operates the rental & retail stores of Four Mountain Sports as well as D&E and the Award-winning Ski & Snowboard Schools of Aspen Snowmass. Our mission statement is to Live Passionately: Awaken the Spirit, Elevate Community and Honor Place. We are distinguished from others in our belief that our employees should be encouraged to bring this mission to life both personally and professionally, and in a way that is unique to them. Whether it is taking a ski run at lunch, volunteering for a cause close to your heart, or hiking at sunrise, we know our employees are our best ambassadors and our greatest investment.
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