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Asphalt Green
Manhattan, NY | Part Time
$30k-40k (estimate)
3 Weeks Ago
Guest Services Representative (Weekends)
Asphalt Green Manhattan, NY
$30k-40k (estimate)
Part Time | Civic & Environmental Advocacy 3 Weeks Ago
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Asphalt Green is Hiring a Guest Services Representative (Weekends) Near Manhattan, NY

Job OverviewWe are seeking a vibrant and enthusiastic Guest Services Representative to join our team at Asphalt Green’s Upper East Side campus (1750 York Avenue at East 91st St.). The ideal candidate will be dedicated to providing exceptional customer service; ensuring every member and guest has a positive and memorable experience. Qualified candidates are the people who get deep personal satisfaction from helping others. This role is integral in maintaining high levels of customer satisfaction and fostering a welcoming atmosphere. Our campus is busy with members, program users and guests both adults and children (see www.asphaltgreen.org for more information on who we are!). This is a unique opportunity to use customer focused skills in a nonprofit organization focused on sports and fitness. All employees use our facilities at no cost, so no need for health club membership.
ScheduleDays: Saturdays and Sundays
Hours: 9:00 AM to 5:00 PM
Key Responsibilities
  • Greet and welcome members, guests, and visitors with a warm and friendly demeanor.
  • Manage and resolve customer complaints and issues proactively and professionally.
  • Assist members and guests with check-in and check-out procedures, ensuring smooth and efficient service.
  • Provide accurate information about programs, services, and membership options.
  • Monitor access to the facility, ensuring security and safety protocols are followed.
  • Assist with membership sales, including explaining membership benefits and processing enrollments/registrations, printing membership cards.
  • Maintain a clean and organized front desk and lobby area.
  • Distribute towels to guests and process sales transactions via the POS.
  • Handle phone inquiries and direct calls to appropriate departments.
  • Assist with administrative tasks such as data entry, filing, and maintaining records.
  • Collaborate with team members to ensure a positive and cohesive working environment.
  • Serve as a resource and information clearinghouse to AG program staff.
  • High school diploma or equivalent.
  • Previous experience in customer service, hospitality, or front desk operations.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills and attention to detail.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and experience with customer management software.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • CPR and First Aid certification is a plus.
Physical Requirements
  • Ability to stand for extended periods.
  • Ability to lift up to 25 pounds.

Job Summary

JOB TYPE

Part Time

INDUSTRY

Civic & Environmental Advocacy

SALARY

$30k-40k (estimate)

POST DATE

07/07/2024

EXPIRATION DATE

07/13/2024

WEBSITE

asphaltgreen.com

HEADQUARTERS

NEW YORK, NY

SIZE

200 - 500

FOUNDED

1972

CEO

MAGGY SIEGEL

REVENUE

$10M - $50M

INDUSTRY

Civic & Environmental Advocacy

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Asphalt Green
Other
$59k-100k (estimate)
1 Week Ago
Asphalt Green
Part Time
$61k-103k (estimate)
3 Weeks Ago

The job skills required for Guest Services Representative (Weekends) include Customer Service, Microsoft Office, Problem Solving, Guest Service, Flexibility, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Representative (Weekends). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Representative (Weekends). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Services Representative (Weekends) positions, which can be used as a reference in future career path planning. As a Guest Services Representative (Weekends), it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative (Weekends). You can explore the career advancement for a Guest Services Representative (Weekends) below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Services Representative job description and responsibilities

Accepts payment, makes change and presents departing guest checkout statements.

02/11/2022: Biloxi, MS

Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.

03/07/2022: Wichita Falls, TX

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/26/2022: Little Rock, AR

Verifying guest details upon arrival and allocating guest rooms.

03/17/2022: Lorain, OH

The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.

01/03/2022: Boulder, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Services Representative jobs

The Guest Services Representative will ensure the guests have a great experience.

01/27/2022: New York, NY

A guest service representative generally needs to have excellent communication skills.

12/31/2021: Lafayette, LA

Listen, understand and take action.

01/18/2022: Chico, CA

Measure and analyse customer feedback.

02/22/2022: Canton, OH

They also do greetings upon arrival of the guest and making them feel welcomed

02/17/2022: Santa Maria, CA

Step 3: View the best colleges and universities for Guest Services Representative.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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