Full-time Float Medical Assistant/Front Office Receptionist (South Austin Area)
Department: Clinical Support
Employment Type: Permanent - Full Time
Location: Austin, TX
Reporting To: Natasidi Jamon
Description
Join our clinical staff as an essential Aspire Allergy Medical Assistant and contribute to our mission of curing patients with allergy, asthma, and sinus problems. You'll be administering allergy tests and injections, providing exceptional support during in-office procedures, and assisting with front-office administrative tasks. Help us deliver an extraordinary patient experience from start to finish!
The Float Medical Assistant will be required to go between multiple Aspire Allergy Clinics on any given day at the following locations (mileage to be compensated):
Clinic Locations:
Kyle: 147 Elmhurst Dr. Suite 200, Kyle ,TX 78640
South Austin: 401 W. Slaughter Ln, Suite 300, Austin (South), TX 78748
Central: 5929 Balcones Dr., Suite 200 Austin, 78731
Westlake: 5656 Bee Caves Rd. Suite C-104, West Lake Hills, TX 78746
Lakeway: 1310 Ranch Rd 620 S, Suite B-9, Lakeway, TX 78734
Clinic Hours:
Monday-Thursday 8am-5pm
Friday 8am-12pm
What You'll Be Doing

• Escorting patient to exam room; obtaining vitals, past/present medical history, and current medication list
• Effectively communicating allergy testing and treatment protocols to patients
• Administering subcutaneous, intradermal and intramuscular injections
• Conducting thorough and accurate spirometry testing
• Performing all testing and treatment in accordance with Aspire Allergy's protocols and safety measures
• Navigating EHR system to record accurate patient health information
• Serving patients & visitors by greeting, welcoming and directing them appropriately
• Assist in answering incoming and outgoing phone calls and providing accurate information
• Tracking clinical inventory and resupply when needed
• Ensuring all of end of day reports and logs are accurate and complete
• Following all HIPAA rules and regulations including confidentiality of patient information
• Adhering to Aspire Allergy's protocols and safety measures
• Adhering to OSHA requirements including universal precautions and sharps disposal guidelines
• Willingness to be cross-trained in a variety of both front and back-office duties to provide full cycle clinic support. Those front office duties are to include, but are not limited to:
  • Become proficient in the Practice Management (PM) side of our Electronic Health Record.
  • Obtain CT authorizations.
  • Scan patient documents and medical records and attach them to charts.
  • Check patients in, including obtaining correct information such as demographics, PCP, contact and insurance information.
  • Checking patients out, including taking payment.
  • Communicating an Out of Pocket Max for a patient.
  • Sending End of Day emails to appropriate parties.
  • Scheduling patient appointments.
  • Enrolling patients in treatment of choice.

Requirements

• Must have basic knowledge of medical terminology
• Must possess exceptional customer service skills
• Must be able to effectively and clearly communicate
• Must be able to administer subcutaneous, intradermal and intramuscular injections
• Must be able to manually take patient vital signs
• Must possess the ability to maintain effective working relationship with patients, medical staff and the public
• Must possess the ability to react calmly and effectively in a difficult or emergent situation
• Ability to travel among clinics in your region required

Required education and experience

• Completed Medical Assistant Program or Degree
• Must have a valid driver's license

Preferred education and experience

• 1 Years of Medical Assistant Experience
• 1 Years of Medical Receptionist Experience
• Medical Assistant Certificate, vocational nurse license or related experience
• Current CPR Certification

What Benefits do we offer Aspire Employees?

• Medical, Dental and Vision Insurance.
• Generous Paid Time Off and 10 Paid Holidays
• Free Allergy Testing and Discounted Treatments
• 401(k) Generous Employer Match
• Employee rewards program!
• More!

Explore More About Aspire
Instagram - https://www.instagram.com/aspireallergy/
LinkedIn - https://www.linkedin.com/company/aspire-allergy/mycompany/
TikTok - https://www.tiktok.com/@aspireallergy
Aspire Allergy & Sinus is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.