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ASSA ABLOY Entrance Systems is looking for a Service Manager in our Pedestrian Door Solutions Business Area. This position will be based out of our branch office and will report to the Branch Manager.
ASSA ABLOY Entrance Systems is a leading supplier of entrance automation solutions for efficient flow of goods and people. We offer complete pedestrian, industrial and high-performance door solutions. We provide a wide number of products and services to a global clientele in more than 100 countries. ASSA ABLOY Entrance Systems is a division within ASSA ABLOY.
The Service Manager will have responsibility for all service technicians and dispatch functions. Responsibilities will also encompass managing the P&L statements, planning and managing of all branch service operations to meet established goals and objectives and van inventory control. Moreover, the Service Manager will execute train-the-trainer via the Regional Trainer to ensure that all service technicians are adequately trained and remain current with AAADM Certifications.
This position will lead the district in accordance with the District Manager Service Champions as those directives put forth by the committee: Sales of Consumable Parts, UniFit, Low energy, NTE’s, Sensor Upgrades and Returns, Service branch Plans, Product Pricing, Basic PM Sales initiatives, etc. Effectively handle all branch Service ordering scheduling, Contract Fulfillment, perform Backlog Review of Preventive Maintenance Agreements and Order Log for Service Material.
Job Requirements
This is a team approach with effective communication skills to successfully work with other departments such as: Sales Reps, Field Operations, Supply Chain, Parts Department, Customer Service, etc. Must be an excellent communicator to lead, manage and motivate the staff in an effective and fair manner. Must have the ability to present as a professional and intense desire to appreciate the automatic door service industry. This position demands a results-oriented approach coupled with high-energy, reliability and be disciplined. Computer minimums are: Word, Excel, Outlook and Power Point. High School Diploma (required) and AA, BA, BS preferred.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Full Time
$89k-115k (estimate)
07/05/2024
09/30/2024
The job skills required for Service Manager include Customer Service, Scheduling, Microsoft Office, Written Communication, Products and Services, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
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The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
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Responsible for understanding each customer's expectations and delivering services as needed.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
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Experienced leader with proven record providing exceptional customer service operations.
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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
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The service manager must also be able to work under stress besides handle stress.
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Step 3: View the best colleges and universities for Service Manager.