With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job DescriptionThe Senior Assistant Community Manager is responsible for providing the overall supervision of a community association. The Senior Assistant Community Manager interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.

• Will be required to attend a monthly board meeting

RequirementsSKILLS:

• Excellent verbal and written communications skills, including the ability to deal with a large variety of individuals in a friendly, businesslike, and professional manner.
• Good organizational skills with the ability to handle a large number of tasks at the same time.
• Possess the ability to deal with stressful situations in a professional manner and to follow directions, ask questions, and follow through.

EDUCATION AND EXPERIENCE:

• Associates Degree or equivalent experience.
• Minimum of 4 years business or administrative work history and demonstrated an ability to perform in a fast-paced environment.
• Minimum of 5 years in customer service oriented work history and a demonstrated ability to thrive with stressful situations.

QUALIFICATIONS:

• Excellent verbal and written communications skills
• Good organizational skills with the ability to multi-task & detail oriented
• Able to deal with a large variety of individuals in a friendly, businesslike, & professional manner
• Ability to deal with stressful situations in a professional manner and provide clear directions to others
• Experience with covenants administration & due process
• Able to work effectively with Board & Committee members, residents & other staff members
• Ability to manage staff, set priorities and establish standards
• Schedule flexibility. Able to work evenings, weekends and holidays if needed.

EQUIPMENT:

• Proficient in the use of all office equipment of current technology e.g. telephone systems, computer, scanner, copier & camera.
• Proficient in the use of Community Management Software, Microsoft Office Programs, and Corporate Software Programs.
• Role will transition to a Community Association Manager within 6-9 months
• Compensation for this role ranges from $24 to $26 an hour.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.