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Regional Operations Manager
Associated Couriers LLC Indianapolis, IN
$105k-131k (estimate)
Full Time | Transportation 2 Days Ago
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Associated Couriers LLC is Hiring a Regional Operations Manager Near Indianapolis, IN

DescriptionFor nearly 50 years, Associated Couriers has been answering the call to create a healthier world. From life sciences to healthcare logistics, our global team is committed to delivering the most time-critical diagnostics and therapies worldwide. We lead our industry with unparalleled expertise, continuously advancing effective processes, protocols, and procedures while prioritizing our patients’ well-being. Associated Couriers prides itself on providing unmatched logistics excellence that enables our customers to deliver lifesaving diagnostics and therapies to their patients anywhere in the world.
We are looking to add a new addition to our team as a Regional Operations Manager in Indianapolis, IN!The Regional Operations Manager oversees organizational processes and operations to ensure productivity and quality in their geographical territory. Their main duties include overseeing the recruiting and hiring process, improving productivity and efficiency and managing quality standards.
Responsibilities
  • Manage the day-to-day (24/7/365) operations with individual control, judgement, and discretion to achieve company goals and customer satisfaction
  • Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
  • Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
  • Respond and interface with clients and prospects as needed and requested
  • Contribute and execute the onboarding plan of new market clients as the market grows
  • Learn and master transportation software, ELD software/Safety Tracking, Pay Systems, as well as other third-party and client software systems to support the business
  • Oversee weekly contractor commissions processes to ensure all regional contractors receive timely and accurate settlements
  • Schedule and communicate with contractors and company drivers to ensure timely deliveries
  • Manage all company service-related standards to achieve on-time delivery in performance of services; suggest and implement policy changes to improve services and on-time delivery
  • Field any client calls and take responsive action as deemed necessary under the circumstances to maintain a positive relationship between the Company and the client
  • Monitor and track driver deliveries and service failures daily; determine appropriate efforts to achieve continuous improvement for customer satisfaction
  • Make client pickups and deliveries as needed
  • Other responsibilities as assigned by management
Schedule: Monday to Friday, 8 AM to 5 PM. Please note that hours may vary to meet our dynamic business needs. We highly value open availability, including nights and weekends.
Pay Range: $60-$70K Annually
RequirementsSkills Required:
  • Intermediate proficiency in Microsoft Suite applications
  • Comprehension the last-mile delivery industry, our capabilities and deliver our value proposition
  • Ability succeed and thrive in time sensitive situations and maintain positive contractor relationships
  • Ability to build consensus and relationships among managers, partners, and employees
  • Organized, attentive to detail, accountable, open-minded, coachable, self-starting, solid follow-through, and multi-tasking
Travel & Work Conditions
  • Ability to travel up to 30% of the time
  • Occasionally required to lift up to 105 pounds
  • Exposure to weather elements when outside or driving
  • Primarily sedentary work environment and occasionally requires heavy work strength levels
Education And Experience
  • Bachelor’s degree in operations management or related field
  • Minimum of 2 years Logistics, Distribution and/or Transportation/Supply Chain Solutions experience
  • 2 years of management experience required
  • Possesses a valid CDL Class C driver's license with Hazmat Endorsement with no more than 2 moving violations or at fault accidents in the last 3 years
  • NOTE: You will have 30 Days from date of hire to obtain if not already held
  • Associated Couriers will cover the cost of obtaining a CDL-C License backed by a 1-year promissory note of employment
  • Pass a Security Threat Assessment (STA) from the Transportation & Security Administration (TSA) to handle items for air cargo and deliver said items to the airport for shipment and maintain this authorization
  • Ability to pass a DOT drug test to meet FMSCA requirements
Work Authorization
  • Must be authorized to work in the United States without any type of work authorization or work sponsorship now or in the future
What We Offer
  • Weekly pay
  • Medical, Dental, Vision Insurance are available to employee on the first of the following month after hire
  • 401(k) with match
  • Short- & Long-Term Disability
  • Employee Assistance Program
  • Company paid and optional Life Insurance
  • Optional Hospital, Critical Illness, and Accident Indemnity Insurance
  • Paid Time Off & Sick Pay
  • Advancement opportunities in a fast-growing organization
Associated Couriers is committed to a diverse and inclusive workplace. Our organization is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$105k-131k (estimate)

POST DATE

06/27/2024

EXPIRATION DATE

07/25/2024

WEBSITE

acistl.com

HEADQUARTERS

HAZELWOOD, MO

SIZE

100 - 200

FOUNDED

1976

CEO

BETTY ANDERSON

REVENUE

$10M - $50M

INDUSTRY

Transportation

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The job skills required for Regional Operations Manager include Customer Service, Logistics, Continuous Improvement, Customer Satisfaction, Supply Chain, Operations Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Regional Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Regional Operations Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Regional Operations Manager positions, which can be used as a reference in future career path planning. As a Regional Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Regional Operations Manager. You can explore the career advancement for a Regional Operations Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Regional Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Regional Operations Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Regional Operations Manager job description and responsibilities

Maintain compliance with all applicable laws and regulations to achieve satisfactory procedural and compliance audits and examinations of branch operations.

04/15/2022: Kennewick, WA

General managers of operations are employed to oversee the overall operations of businesses.

02/05/2022: Lansing, MI

District managers oversee the operations of a group of stores or areas covered by the assigned district.

01/27/2022: Sarasota, FL

The regional manager receives updates on performance for all groups or locations working within their region, meets with location managers and sets policies for the branches they oversee.

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Accomplish operations and organization mission by completing related results as needed.

04/06/2022: Medford, OR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Regional Operations Manager jobs

Those Regional Operation Managers who do attend college, typically earn either Business degrees or Management degrees.

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As a Regional Director of Operations, there are several pieces of credentialing that will need to be kept current.

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Depending on regional location, census, and previous experience, salaries for this role can vary greatly.

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The experienced operations manager will ensure safe and efficient operations.

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Program or operations management experience working cross-functionally and delivering project plans.

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Step 3: View the best colleges and universities for Regional Operations Manager.

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