23 Member Service Representative (30Hr) Jobs in Texas, TX
Associated Credit Union of Texas is Hiring a Member Service Representative (30Hr) Near Texas, TX
Our Member Service Representatives are the first faces our members see when they walk into a branch. If you are friendly, have an outgoing personality and love helping people then this is the right position for you! You'll get to assist them with account transactions, talk to them about products or services that might be of benefit to them as well as providing account maintenance and research.
At ACU of Texas we take pride in providing our employee's with advancement opportunities. So if you are looking for a company to grow with, you've found it!
Here are some of the perks you'll get when working at ACU of Texas:
- Medical Insurance: Effective after 30 days!
- Earn up to $500 extra each month in incentives!
- Sunday's off
- Paid Holidays
- Paid time off: Starts accruing on your first day!
- 401(K) Options, which now includes a Student Loan Repayment Match option
- Tuition Reimbursement Program
- And many more!
The Position Responsibilities Are
- Stands and greets everyone entering the branch with the appropriate credit union greeting.
- Provides excellent service by mentioning and educating our members on credit union and partner products and/or services identified while assisting the member beyond their initial transaction.
- Represents the credit union to members in a courteous and professional manner and provides prompt, efficient, and accurate service in the processing of transactions. Utilize feedback in member surveys/ google reviews to maintain or improve member service experience.
- Provides general information to the members whether by phone or in person. Responds to members' requests, problems, and complaints and/or escalates them to the supervisor on duty for specific information or assistance.
- Assist management with maintaining dual control and compliance and audit standards.
- Processes member requests or transactions including, but not limited to, deposits, withdrawals, loan and credit card payments, and paying/receiving of negotiable items.
- Ensures all MSR and branch cash handling procedures are followed as outlined by policy and procedure.
- Complies with all credit union policies, and procedures, as well as all state and federal regulations including the Bank Secrecy Act (BSA) to protect the credit union and it's members.
- Assists branch management with the dual control procedures to include the processing of ATM, vault, plastics, cash shipments and night-drop procedures.
- Submits all appropriate documents to the credit union's document capture system.
- If the request concerns a different department then the MSR is responsible for directing the member to the proper department.
- Attend and participate in all new hire and required training to increase job knowledge and skills. Continue to utilize Wiki, Payday Updates and other resources from training to maintain current knowledge and skills.
Job Summary
Full Time
$35k-43k (estimate)
05/24/2024
07/12/2024
galco.org
League City, TX
<25
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The job skills required for Member Service Representative (30Hr) include Cash Handling, ATM, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative (30Hr). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative (30Hr). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Representative (30Hr) positions, which can be used as a reference in future career path planning. As a Member Service Representative (30Hr), it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative (30Hr). You can explore the career advancement for a Member Service Representative (30Hr) below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.
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