Description

The Association of Certified Fraud Examiners (ACFE) is the world’s largest anti-fraud organization delivering best-in-class training, offering the CFE credential and fostering a dynamic, global community of anti-fraud professionals.

We’re seeking a highly motivated Group Training Specialist who will be responsible for managing the end-to-end process of coordinating group training requests. This includes handling initial client requests, organizing educational programming logistics, ensuring the quality and delivery of materials, and maintaining comprehensive documentation. The ideal candidate will be detail-oriented, adept at project management, and skilled at facilitating communication between various stakeholders to deliver premier training experiences to ACFE clients. Although this position is mostly remote, applicants must have the ability to commute to the downtown Austin area once a week or as business necessitates. 

Benefits:

• 100% Employer paid medical, dental, vision, long-term disability and a $25k life insurance policy for employees.
• 401K with an unbeatable company match
• Mostly remote schedule after training
• 3.5 weeks of PTO. An additional week of PTO is granted after 5 years and 10 years of employment.
• 12 Paid Holidays
• Employee Success Sharing Bonus Program
• $350 annual Wellness Reimbursement for gym membership/workout equipment
• Up to $5,250/year in Tuition Reimbursement
• Training & Development department dedicated to staff professional development.
• Paid Volunteer, Bereavement, and Civic Duty Hours
• Employee Assistance Program (EAP)
• Regular social events, team-building activities, and company outings.

Essential Functions:

1. Collaborate with business development account executive(s) to respond to prospective client inquiries, gather necessary details, and provide proposals for group training offerings to meet client needs.
2. Manage group training agreements, ensuring all details are confirmed, reviewed, executed, and distributed to relevant parties.
3. Organize portfolios for each new client, saving all relevant documents such as agreements, travel itineraries, invoices, and agendas.
4. Communicate training details to appropriate internal stakeholders and follow necessary processes dependent on the delivery method (in-person instructor-led, virtual instructor-led, or on-demand).
5. Lead training preparation and execution by ensuring all logistics and materials are in place before the scheduled training and confirming details with clients and speakers.
6. Provide support during training sessions to address any issues or questions that arise.
7. Follow up with clients and speakers after the training regarding invoices, evaluation results, and CPE.
8. Develop, maintain, and promote effective internal and external relationships and work collaboratively with other ACFE employees and members.
9. Perform other duties as requested or required.

Required:

1. Bachelor’s degree in education, business administration, or a related field preferred.
2. 3-5 years of experience in training coordination, project management, or related roles.
3. Experience using Microsoft Office, including Outlook, Teams, Word, PowerPoint, and Excel.
4. Certified Fraud Examiner (CFE) credential is preferred.
5. Proficient in using Salesforce, learning management systems (LMS), e-learning tools, and other training technologies.
6. Ability to manage multiple training sessions simultaneously, ensuring all details are handled promptly and efficiently.
7. Excellent verbal and written communication skills for effective interaction with clients, speakers, and internal teams.
8. Strong attention to detail to ensure accuracy and completeness of training arrangements and documentation.
9. Flexibility to adjust plans and processes as needed to meet changing client needs and organizational priorities.
10. Strong commitment to providing high-quality service to clients and maintaining positive relationships.

For more than 35 years, the Association of Certified Fraud Examiners has relied on its core values of service, integrity, and professionalism to become the premiere association for those working to reduce white-collar crime, fraud and corruption. It takes a dedicated, experienced, and diverse team to serve more than 90,000 anti-fraud professionals around the world. By prioritizing a people-first mindset and cutting-edge technology, the ACFE is a place for employees to grow in their skillset while becoming part of a global mission.

Qualifications