6 Operations Support Analyst Jobs in Mount Juliet, TN
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Assurant is Hiring an Operations Support Analyst Near Mount Juliet, TN
What will be my duties and responsibilities in this job?
- Assists the supervisors/managers in tracking and documenting staff attendance (tardies/absences) across all shifts
- Fieldglass and Workday Administration - staffing support of supervisors and managers, partnering with Talent Acquisition team and KOCG to open and approve requisitions
- Work with Supervisors and Recruiters to coordinate interviews, track existing openings and communicate final decision
- Tech Talk Compliance Training - Coordination of compliance training and reporting
- Assign and manage the locker distribution to all employees across shifts
- Prepare, track and analyze monthly workforce reports and site metrics
- Monitor time tracking systems (Kronos, Work Records) for any irregularities (e.g., missing schedules, missing punches, negative PTO etc.) and work with the supervisors to make the necessary changes
- Perform new or refresher training to the supervisors on time tracking systems
- Onboarding logistics - work with the supervisors to complete, monitor progress and track onboarding logistics for all new hires
- Assist the supervisors in documenting and reporting all safety incidents and work-related injuries to Safety Manager
- Monitoring and coordinating various systems access (CVision, Great Plains, UnitTracker etc.) for new hires and terminated employees
- Actively participate as an Operation Engagement Champion in the site activities
- Work with Supervisors and HR Partner to document and track monthly site recognitions
- Coordination of internal transfers of staffing between shifts
- Assist the supervisors in tracking key performance indicators (KPI)
- 1-year experience in a customer service function
- High School Diploma or GED is required
- Minimum 2 years of experience in administrative/clerical role in service of an hourly paid workforce
- 2 years of Advance Excel experience
- Bilingual (Spanish or Arabic)
- Ability to work independently and in a team environment
- Ability to interact effectively and positively with all levels of company personnel as well as external personnel
- Relentless attention to detail in a fast paced multi-dimensional organization
- Excellent communication, interpersonal and organizational skills
- Must be available to work extra hours and Saturdays as needed
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
Expected application deadline is
07/01/2024
If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected WorldConnect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What’s the culture like at Assurant?Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company OverviewAssurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity StatementAssurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Summary
Full Time
Insurance
$51k-68k (estimate)
06/22/2024
06/22/2024
assurant.com
SCOTTSDALE, AZ
7,500 - 15,000
1969
ERIC ALMASSY
$10B - $50B
Insurance
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About Assurant
Assurant is more than a place to work. Its a place where your work matters. Our employees are the heart and soul of our company. Our work environment fosters teamwork and collaboration. We provide ways to make meaningful contributions, learn and develop professionally. We encourage creativity and innovation. The more our employees succeed, the better we are able to serve our customers. Assurant is the company that protects and secures the places people live and the things they buy. Were a Fortune 500 company with approximately 16,000 employees in 21 countries across North America, Latin Americ...a, Europe and Asia-Pacific. We help keep life running smoothly for more than 300 million people around the world. Protecting 38 million mobile devices. 40 million motor vehicles. 80 million appliances. 36 million mortgages. And that's just the beginning. Our Uncompromising Values Our values guide the way we support our customers and work with one another. Common Sense - We seek simple, straightforward solutions that keep life running smoothly for the clients and consumers we serve. Common Decency - We act with integrity. We treat others with respect, courtesy, and kindness. Were honest, transparent and committed to doing the right thing. Uncommon Thinking - We're never satisfied with the status quo. We seek diverse perspectives and thrive on challenge. We believe there's always a way to build upon our successes. Uncommon Results - We focus on actionable solutions that deliver measurable results. We approach each challenge with a sense of urgency, striving to exceed every expectation. Our Purpose Assurant helps our clients protect and support the major purchases people make. Things like their homes, cars, appliances and phones. But we understand what matters most. Its not the things we protect. Its the millions of people we serve.
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The job skills required for Operations Support Analyst include Customer Service, Time Management, Organizational Skills, Attention to Detail, Logistics, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Support Analyst positions, which can be used as a reference in future career path planning. As an Operations Support Analyst, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Support Analyst. You can explore the career advancement for an Operations Support Analyst below and select your interested title to get hiring information.
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