At AssuredPartners, our Wayne, PA, Agency is growing. We are hiring a Personal Lines Account Manager to work on a team in support of a middle market book of business. You will partner with our sales team to facilitate the day-to-day management of current clients' insurance programs, helping the world prepare for the unexpected.

As experts in protecting what matters most to individuals, we’re looking to bring on our next Account Manager to support our Personal Lines department and deliver exceptional risk management solutions to our growing client base.

As one of the fastest-growing insurance brokers in the U.S., we are excited to hire those interested in growing their careers in the insurance industry. Opportunity awaits you with us!

Why this Role?

• Build meaningful relationships with clients while providing them with impactful solutions.
• High visibility to Senior Leadership – work alongside Client Services, Sales, and Agency Leadership, who prioritize your learning and development.
• Opportunity for upward mobility and advancement opportunities across AssuredPartners!

What You'll Do:

Client Support

• Maintain accurate client information to provide day-to-day client support and address intermediate-level client inquiries while delivering exceptional customer care.
• Assist in developing strong business relationships with appropriate insurance carrier personnel. Recognize and satisfy carrier goals and objectives to enhance business relationships.

Account Management

• Maintain files with proper records according to company procedures. Follow company procedures to achieve positive audit results.
• Ensure the accuracy of account information for new and renewal policies in accordance with client requests, process change requests, and endorsement checking, address proper exposures for policy rating, complete coverage reviews and gap analysis, and accurately transact agency bill policies.
• Review all accounts receivable and policy cancellation notices according to Agency procedures, recognizing that the Agency must process them promptly.
• Monitor renewal premium increases for remarketing based on the agency’s retention strategies.
• Secure documentation needed to be retained by the agency, including signed applications, replacement cost estimates, rejection of coverage, and confirmation of orders.

Insurance Expertise

• Leverage technical knowledge to ensure carrier quotes are received in a timely fashion; Review quotes for gaps and assist with inquiries from the carrier.
• Attend training and seek self-directed learning to continue industry and technical knowledge education.
• Other duties as assigned

What You'll Need:

• 2-3 years of related experience and/or training preferred
• Property and Casualty License required
• Working knowledge of available personal lines coverages based on business and industry
• Proficient in providing client service through electronic, telephone, and in-person interaction
• Problem-solving skills; strong written and verbal communication skills
• Proficient in using Agency Management software or demonstrated skill at quickly learning new systems.
• Proficient in using Microsoft Office or similar software, including spreadsheet and presentation software.

What's In It For You:

To help you make the best decision for your personal growth, it’s important for us to share a glimpse of what we offer our top asset, our people:

• Competitive base salary
• Generous 30 Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
• Health benefit options with you in mind: 5 affordable medical plan options with rates based on your salary, company-paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options
• Company match 401(k) plan – 50% up to 6%!
• Support your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers.
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists
• Pet benefits & discounts
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners