Overview

The Team Leader is responsible for activities related to operations of the Commercial Lines (CL) department in conjunction with other team leaders. This position will continuously look to improve the client service experience and the workflows associated with delivering excellent customer service throughout the agency.

The Ideal Candidate

• You are an insurance leader who is the epitome of professionalism and customer service
• People management and client management are both strong skills in your toolkit
• You are analytical at heart with strong technical skills, and pride yourself on great accuracy in your work

If this sounds like you, we invite you to keep reading and apply!

What You'll Do

• Leadership: Communicates and behaves in a constructive way that establishes, extends, and maintains trusting relationships with all internal and external stakeholders. Be an exemplary role model of the Agency and its core values. Develops a high-performance Commercial Services team through definition of purpose, career paths and departmental workflows. Influences across the Agency by supporting the career development of others.
• Business Savviness: Strategically understands Commercial Lines. Creates an annual business plan, with measurable goals and budget to support the global achievements for the Agency. Measures results through use of key performance indicators. Allocates resources to optimize achievement of strategic business objectives. Cultivates and maintains strong partnerships with carriers, clients and team members.
• Communication: Develops and presents information clearly, concisely, and accurately. Communicates at a level appropriate to the audience. Provides a level of detail necessary for the situation.
• Technical Expertise: Serve as the internal subject matter expert on all questions related to Commercial Lines Services. Develop efficient workflows, processes, and procedures. Provides solutions and strategy to resolve issues and concerns. Readily adapts and responds to the changing needs of the Agency and Industry. You will be the acting Client Specialist on a designated Book of Business.

What's in it For You?

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:

• Competitive base salary
• Generous 30 Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options
• Company match 401(k) plan – 50% up to 6%!
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists
• Pet benefits & discounts
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners

What You'll Need

• Advanced degree from college or technical school; or 6-10 years of related experience and/or training; or equivalent combination of education and experience
• Property and Casualty License
• 8 years of experience in commercial property and casualty insurance with 5 years of experience of independently managing a book at an insurance agency
• Tech savvy; ability to navigate multiple systems including Agency Management Software; intermediate skills in Microsoft Office products
• Professional designations preferred

Grow, with us

AssuredPartners is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.

We’re proud to be the fastest-growing independent insurance broker in America, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.

AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!