Description : Job Description

Job Description

The primary role is to interact with our Sales Directors and customers to provide delivery status, research and interface with other departments to answer their questions and assist them with their needs.

The position reports to the TK’s Group Product Manager. Supports the division in reaching its sales targets, aids in new business development on legacy parts and new parts, supports the company goals by maintaining excellent customer relations, and troubleshooting problematic situations.

Job Functions include but are limited to :

Responsible for coordinating customer responses to delivery related inquiries and communicating such responses to the respective Sales Director or customers globally.

Contributes to meeting sales targets for Turbine Kinetic customers.

Significant email, phone and videocalls to respond to customers internal and external, requests for Lead Times of product, and compiling necessary documentation to aid in completing sales transactions.

Provides re-stat using of commitments made to Sales Directors until parts have shipped from TK.

Interface extensively with our customer service team in FL, and our TK purchasing and shipping departments.

Utilize Visual Marketing and COSMOS business systems for tracking information for customers.

Prepare weekly customer delivery reports for the Sales Directors.

Light travel may be required.

Additional Skills & Qualifications :

Specialized Knowledge and Skills :

Language / Communication : English required : Excellent oral and written communication skills. Ability to communicate within all levels of the organization.

Excellent listening and telephone skills.

Computer Skills : Basic knowledge of MS Office Suite, Word, Outlook, and Intermediate proficiency with Excel required.

Mathematical Skills : Ability to work with basic mathematical concepts such as adding, subtracting, multiplying and dividing.

Problem Solving Abilities : Ability to identify problems, assess and provide solutions; meticulous attention to detail required.

Organizational Skills : Strong organizational skills, strict attention to details and ability to multitask and prioritize as necessary, with minimal supervision.

Must be flexible in handling multiple tasks. Understanding the need for urgency and ability to meet deadlines.

Customer Service : Strong customer service acumen; ability to resolve conflict.

Interpersonal Skills : Must be able to perform duties well in a team environment and independently; conduct his / her self with a professional demeanor, treating all company data with the highest degree of confidentiality.

About Aston Carter :

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.

We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the ., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.