• Greet people entering the office, answering questions, providing directions and instructions on the check-in procedure.
• Manage a multiple-line phone system by addressing caller concerns, routing callers to the appropriate extensions, and leaving messages for the healthcare providers.
• Provide basic and accurate information in-person and via telephone/email.
• Maintain the reception area, keeping it clean and free of clutter.
• Handle filing and data entry as requested.
• Maintain office security by following safety procedures and controlling access via the reception desk
• Must be detail oriented and possess strong organizational skills in a fast-pace environment
• Good verbal and written communication skills.
• Be able to prioritize workload while remaining flexible.
• May be required to work overtime to meet tight deadlines
• Highly motivated and able to work with multiple teams simultaneously.
• Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
• Perform other clerical duties such as filing, photocopying, transcribing and faxing.
• Other duties as required.

• 1 year of work experience at the Front Desk of an outpatient primary care or specialty clinic
• Bilingual - Chinese (Cantonese or Mandarin) speaking

• 2 years of work experience at the Front Desk of an outpatient primary care or specialty clinic

Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise in order to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient.

• Put Patients First
• Empowering Entrepreneurial Provider and Care Teams
• Operate with Integrity & Excellence
• Be Innovative
• Work As One Team

• Our organization follows a in-person work structure where the expectation is to work in-person on a weekly basis. The clinic is located at 925 S. Garfield Ave. Alhambra, CA 91801
• The total compensation target pay range for this role is $21.00 - $23.00 per hour. This salary range represents our national target range for this role.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.