What this Job Entails: The Project & Program Management I role is responsible for planning and coordinating all aspects of internal information, system-specific projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, and PC deployment. The role oversees work performed by IT staff and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments. The role develops detailed project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints. Projects may vary in number, size and complexity. Scope: Applies company policies and procedures to resolve routine issues Works on problems of limited scope Receives detailed instructions Your Roles and Responsibilities: Manages cross-functional and technical projects. Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases. Responsible for managing/tracking program milestones, timeline, and overall deliverables. Creates and maintains comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. Help to drive project lifecycle milestones from concept commit through project closure and advocate change management. Assist with using metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates. Help with internal process improvements; remove gaps, across multiple teams and functions. Ensure risks are accounted for and provide risk mitigation strategies. Be a point of contact for vendor partners and internal stakeholders. Coordinate and assist with regularly scheduled meetings with core teams. Assist with evaluation of post project results against metrics; recommend or implement changes to improve delivery practices/processes. Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position. Required Qualifications/Skills: Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience Builds stable working relationships internally Follows standard practice and procedures when analyzing situations or data Understanding of project management teams, resolving conflict, and meeting schedule timelines Excellent communication skills (verbal, written, documentation) Ability to work on multiple projects and assignments concurrently Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance Familiarity with creating spreadsheets, presentation material, and project/process documentation Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks Ability to collaborate with stakeholders and communicate project updates to client executives. Preferred Qualifications: Various certifications Change management knowledge Familiarity with various project management methodologies Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers Salary Range $47,424.00 - $74,880.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law