28 store operations specialist Jobs in durham, nc
Cynet Systems is Hiring an Operations Support Specialist Near Durham, NC
Responsibilities:
- Receive and process enrollment requests into the CRM system, following up to obtain any missing information.
- Provide customer phone support for enrollment questions and issues.
- Support investigation and resolution of duplicate records.
- Monitor enrollment process, escalate discrepancies and support issue resolution.
- Maintain all project documentation including all service protocols, records and reports according to the scope of work and SOPs.
- Update and maintain internal databases, tracking systems and project plans.
- Provide operational support as directed by stakeholders.
- Passion for working with patients.
- t least two years of Data Entry experience working in a Patient Outreach or comparable Contact Center in the HealthCare industry.
- Must be computer proficient: Including MS Office skills (Word, Excel and Outlook). Experience with electronic health records preferred.
- bility to identify problems, take initiative, and be solutions oriented in a contact center work environment.
- Possess excellent virtual interaction and communication skills - both written and verbal.
- Exhibit Strong Customer Focus and Sensitivity for interacting with Patients and Health Care Professionals.
- bility to investigate and analyze potential duplicate records.
- Must be able to follow business rules to process and merge duplicate records within an automated system.
- Detail-oriented, efficient, and flexible with strong organizational skills.
- bility to understand and strictly follow policy, procedures and guidelines.
- bility to maintain confidentiality, follow up on commitments on a timely basis, adhere to deadlines and be a strong team player.
Job Summary
Full Time
$66k-79k (estimate)
06/25/2024
07/10/2024
cynetsystems.com
ARCOLA, VA
500 - 1,000
2010
ASHWANI MAYUR
$50M - $200M
IT Outsourcing & Consulting
Related Companies
If you are interested in becoming an Operations Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Support Specialist job description and responsibilities
Operations Support Specialist processes information to include sorting, coding, entering, modifying, deleting, filing and retrieving data; establishing new files and new filing systems.
03/07/2022: Worcester, MA
Monitor system operations and troubleshoot problems.
04/14/2022: Trenton, NJ
Operations support specialists perform a range of administrative support tasks.
03/12/2022: Boston, MA
Organizations will need to hire more operations support specialists to oversee the work done by outside vendors.
04/18/2022: Port Arthur, TX
Operations support associates also might do everything from taking minutes at meetings to reminding their bosses of the day’s agenda.
03/24/2022: Frankfort, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Support Specialist jobs
Operations support associates come from a variety of backgrounds and education levels.
02/19/2022: Newark, NJ
Operations Support Specialist work requires a general knowledge of office machines and procedures, attention to detail.
02/13/2022: Port Arthur, TX
This job requires physical strength and agility to transport boxes of materials and supplies
02/25/2022: San Diego, CA
You need a good organizational skills to give and receive information and coordinate with other staff, students and public
04/11/2022: Dayton, OH
The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns.
02/28/2022: Rock Hill, SC
Step 3: View the best colleges and universities for Operations Support Specialist.
