Position Summary:

The National Account Manager plays an important role in developing customer relationships with key national retailers (Walmart, Kroger, Target Aldi, Lidl, Dollar, and Club). The National Account Manager owns the relationship with their customers and is responsible for growing sales profitably by executing customer level business plans to achieve sales controllables (Merchandising, Assortment, Pricing, Shelving, and Trade Fund Management).

Essential Functions and Responsibilities: 

• Be enthusiastic, share a positive attitude and smile 
• Manage the Mrs. T’s business via brokers and through direct account responsibility. Key customers include –Walmart, Kroger, Target, Sam’s, Costco, BJ’s, Aldi, Lidl, and Dollar accounts.
• Lead all aspects of Customer Management through use of account proprietary systems’ reports, applications, and tools, for example, Walmart Retail Link.
• Build relationships with key customer personnel across all functions to develop and execute programs at both strategic and tactical levels. Execute mutually beneficial brand plans for consistent account penetration.
• Lead broker organizations and business managers to use category management best practices to achieve sales controllables (Merchandising, Assortment, Pricing, Shelving and Trade Fund Management).
• Develop accurate sales forecasts to optimize production planning and ensure the delivery of product at best-in-class service levels.
• Manage the accrual budgets to ensure spending and promotional criteria are within promotional guidelines and deliver profitable growth versus plan. Maintain customer deductions at a zero balance.
• Achieve brand share gains at account greater than or equal to market/customer growth. Deliver base and incremental volume goals through maximizing promotional/performance mix.
• Ensure adherence to Company policies through effective communications to Brokers and to the trade.
• Cross-functionally manage to lead customer initiatives.
• Other duties as assigned

Success Criteria:

• Problem Solving & Decision Making
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Detail oriented and thorough.
  • Ability to work within the parameters of the Sales department policies, procedures, and practices, and challenge based on continuous improvement and best practice.
  • Ability to leverage department resources and knowledge.
  • Ability to leverage external resources when an issue does not have a known solution.
• Interpersonal
  • Proven experience building strong relationships with customers.
  • Ability to understand customer objectives and issues and develop recommended solutions or options to respond to their needs.
  • Ability to interpret and provide clear direction, verbally and in writing, to end users.
  • Must be assertive and professional.
  • Motivates internal team members by openly communicating information about customers and projects to ensure they understand why their role and work is important for success.
• Personal Organization
  • Ability to work under pressure of a deadline and maintain promised deliverables.
  • Maintains sense of urgency and is action oriented.
  • Work independently.
  • Apply project management principles.
• Knowledge & Skills
  • Computer proficiency – MS Office and other forecasting/trade management systems.
  • Exceptional Communication/presentation skills.
  • Advanced Category/brand analytics – IRI preferred.
  • Proprietary Customer system analytics and account management via. Retail Link.
  • Selling and Negotiation Acumen.
  • P&L management.
  • Syndicated data, Vistex and Microsoft applications

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. Ateeco, Inc. provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Ateeco, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Ateeco, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. EOE/M/F/D/V