ATEXIS - AN ALTEN COMPANY

ATEXIS, 100% owned by ALTEN group, is an engineering services company specialized in Customer Support & Services, dedicated to optimize life in service of complex system through availability increase & maintenance cost & time optimization.

With 1000 collaborators all around the world, ATEXIS supports major industry players in the following sectors: Aerospace, Railway, Naval, Defense & Energy

Job Description

The Service Provider shall provide a cabin seat expertise service that shall include, but not limited to, the below described activities:

1 CABIN SURVEY

- Conduct cabin survey to identify operational defects related to the Aircraft Seats.

- Support meet & greet.

- Analyze the spare parts listed in the aircraft logbooks and linked to the Aircraft Seats, this list shall be part of the daily activity report.

- Implement an Action Item Log to follow-up in-service technical issues linked to the Aircraft Seats.

- Take any action to prevent seat lockout (day to day activity).

2 TECHNICAL ASSISTANCE

- Assist Customer with detailed troubleshooting of the seats.

- Guide and oversee the workshops with repair and refurbishment procedures.

- Support working party by advising the Customer’s Technicians or any third party appointed by Customer.

- Meet with any Customer department involved in seats maintenance (including but not limited to line maintenance, engineering, purchasing, repair) in order to identify and follow-up any open issues.

- Offer recommendation for seat routine maintenance, refurbishment and overhaul work packages.

3 TRAINING

- Organize cabin crew training courses.

- Deliver On-Job Trainings (OJT) to Customer’s technicians. These trainings shall focus on troubleshooting instructions, equipment maintainability recommendations, line & workshop maintenance, answering to any question Customer technicians shall have.

4 TECHNICAL EVENTS MONITORING

- Fill and submit an Equipment Event Follow-up Form for each operational defect related to the Aircraft Seats.

- Follow-up Reliability of Customer products in service, including providing feedback reports.

- Provide regular activity reports to the defined stakeholders.

- Collect feedback from Customer on delivered Support such as, but not limited to, Seat reliability, Support performance delivery, etc.

5 SERVICE ASSISTANCE

- Monitor and analyze spare parts consumed by Customer from the consignment stock. This activity includes physical inventory once a month with delivery of inventory report.

6 COMMERCIAL ASSISTANCE

- Contribute to Customer satisfaction

- Promote Customer Support Services, Spares and Repairs capabilities to Customer

Requirements:

• Experience in Aviation Seats.

• Good knowledge of German.

• Proficiency in English.

• Computer skills - desirable.

• Good communication skills.

• Customer and problem solving oriented.

Qualifications

• Aeronautical or Aerospace Engineering

Our offer:

•Great work environment and flexible schedules

•Job in an international operating and growing corporate environment.

•International project based in Brunei.

•Diverse and interesting tasks within an international network of leading technologies.

•The best opportunities for the use and development of your individual abilities and talents in an open, professional team.

At ATEXIS we believe in the importance of all people within the organization. With the wide range of project opportunities and internal development possibilities, you will be able to develop your career to the fullest.

Join the ATEXIS team and accept this new challenge