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AV Help Desk Technician

ATI of America
North Salt Lake, UT Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/13/2025

Job Description

Job Description

Description

  • APPLY ONLINE ONLY

You Are :

  • A trustworthy individual. Hungry to learn and grow. Delighted in helping others. Technically inclined and always curious how things work.

    • You Have :

  • A strong background in networking, home automation systems (Control4, Savant, Crestron), and

    • technical troubleshooting. A steady work history (3yrs between hops), a pleasant disposition, Hiqh EQ.

    Your Location :

  • Our Office : 925 W 100 N # E, North Salt Lake, UT 84054

    • Your Schedule :

  • Full Time (40hrs / Wk) – We do not short your hours!!!
  • Mon-Fri from 8 : 00am to 5 : 00pm

    • Your Manager :

  • Kody (Ops Manager)

    • ATI’s Core Values

  • Our Actions Matter
  • Self Motivated
  • Rise to the Challenge
  • Strive for Excellence
  • Positive and Fun

    • Your Contribution to ATI :

  • Remote Client Support & Issue Resolution : Monitor systems, diagnose issues, resolve as needed
  • Service Point of Contact : Client, Reps, Staff, Property Managers, Assistants, Manufacturers
  • System Documentation : Read, understand, and keep them current
  • Troubleshooting Process : Follow it, improve it, helps others with it
  • Networks : Strong skills with routers, switches, WAP's
  • Home Automation System : Experience with Crestron, Savant, C4
  • AV Systems : Understand signal flow
  • On Call : Occasional on-call responsibilities (as needed)

    • ATI's Contribution to You :

  • 28 - $38 / hr – Yup!
  • Health, Dental & Vision Insurance
  • Short- & Long-term disability
  • 401K w / 3% match
  • 50K life insurance
  • Paid Time Off
  • 8 Paid Holidays

    • Salary : $28 - $38

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