Atlantic Coast Automotive is Hiring a Chevy/Kia/Mitsu - SERVICE ADVISOR Near Miami, FL
Job DescriptionOur Dealership is currently taking applications to fill Service Adviser roles – we are lookingfor friendly, organized, qualified professionals to join our top-notch service department.Automotive Service Adviser / Writer Qualifications
Timely with a strong work ethic
Ability to work efficiently and effectively, with a sense of urgency
Ability to skillfully handle customer interactions, projecting professionalism and ensuring
each customer feels valued and important
Strong communication skills
Attention to detail
Automotive Service Adviser Responsibilities
Provide quality customer service, consistently achieving excellent CSI marks
Serve as communicator between customer and technician. Ensure complete
understanding in regards to the services rendered
Continue to keep customer informed with necessary information based on service
progress
Accurately verify warranty and service contracts
Prepare and process Repair Orders accurately, including all costs, deductibles, and
descriptions of symptoms, etc.
Advise customers on additional needed services, providing expert advice
Effectively work with technicians to improve efficiency across the service department
Automotive Service Adviser/Writer Preferred Skills And Experience
Previous Automotive Service Adviser experience, 2 years minimum
Proven track record of above average Sales and CSI scores
DealerTrack experience helpful
Benefits
Competitive wages
Paid Training
Health, Dental, Vision, Life, Short and Long Term Disability Insurance
401k with company match (at qualifying dealerships)
Professional working environment
Job Type: Full-timeWe are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic."Florida Drug-Free Workplace: Pre-employment Drug Testing"Location: 16600 Northwest 57th Avenue, Hialeah, FL 33014