This position is responsible for providing a best in class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals.

Position Accountabilities

• Provide excellent customer experience
• Perform basic customer and cash transactions
• Balance cash each day
• Identify referral opportunities to contribute to branch goals
• Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares’ BSA / AML Policy and Procedures
• Identify risk and escalate concerns through proper channels
• Develop and maintain knowledge of bank products, services, including other lines of business
• Ability to learn and adapt to changing digital channels
• Other duties as assigned

Organizational Relationship

This position is supervised by the Lead Teller and / or reports to the Branch Manager.

Position Qualifications

Education & Experience

• High school diploma or equivalent required
• Previous cash handling experience preferred
• Previous customer service experience required

Knowledge & Skills

• Excellent customer service skills
• Excellent oral and written communication skills
• Ability to exercise sound business judgment
• Proficient computer skills
• Ability to handle multiple tasks with attention to details
• Flexible, able to adapt to change
• Shifts may vary for each position offering, depending on business need
• Travel to branches according to business need

Atlantic Union Bank is currently offering an hourly rate between $19.00 to $22.00 dollars an hour.

We are proud to be an EEO / AA employer, Minority / Female / Disability / Veteran. We maintain a drug-free workplace.

Last updated : 2024-07-02