Customer Account Representative

Looking for local Franklin TN candidates.

Position is a 5 day work week with a minimum of 3 days in the Franklin office.

Primary responsibilities are targeted at Accounts Receivable/Accounts Payable

• Issue invoices
• Reconciliation and booking of payments
• Weekly base check of all the overdue invoices and related actions for the proper credit collection
• Bring the overdue invoices problems to zero and keep consistently track of all the credit
• Track all the actions related to the credit collection in a timely manner till the final credit dispute resolution
• Prepare weekly reports for the management (customer statement, detail by invoice and detail of actions taken)
• Communicates department problems to supervisor and makes recommendations for changes.
• Maintains office, department and operational procedures and standards consistently.
• Maintains a high level of confidentiality, ethical, and professional standards.
• Performs assignments accurately and on time, as directed.
• Maintains individual productivity and performance standards.
• Reports to work, meetings and professional obligations on time.
• Recommends new approaches, policies, and procedures to influence continuous improvements in department’s efficiency and services performed.
• Perform other duties as assigned or requested.

Successful Candidates will have the following:

• Hard work attitude and target-driven approach
• Capability to work under pressure and to organize autonomously meetings and business schedule following company's strategy
• Capacity of analysis / synthesis, number management, use of CRM, periodic reporting on the achievement of results
• Ability to think strategically and perform tactically
• Willingness to enter into a new project and ability to manage pressure to obtain desired results
• Adherence to company instructions, ability to take initiative in order to handle critical situations

Requirements:

• Bachelor's Degree preferred
• Microsoft Office proficiency. Must demonstrate an at least intermediate level of MS Excel proficiency during the interview process.
• Preferred: Knowledge of SAP ERP
• Preferred: 3-years experience as Account Receivable clerk, or with some Customer Service tasks
• Preferred: already acknowledged of Home Centers procedures, working habits and standards required.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Work Location: Hybrid remote in Franklin, TN 37067