1 NOC Engineer Job in Home, KS
ATOS is Hiring a NOC Engineer Near Home, KS
Atos OpenScape First Response Voice/Network Systems Network Operational Center Support team in the US provides critical incident, change, and continued service improvement technical support to our national customers.
Role & ResponsibilitiesAs a NOC support engineer, you are required support MPLS/SDWAN networks and IP transport as well as NG911 Voice and Text Core Systems. This is not a service desk role and requires foundational to intermediate technical depth to troubleshoot incidents that occur with Atos Public Safety OpenScape products, operating systems, networks, databases, applications, third party products as well as custom codes.
In addition, you will
Network Operations Center Job Duties
- Support a shifted orientated role, days, nights, weekends, and holidays.
- Four Days/Nights on – Four Days/Nights off
- Incident driven supporting inbound 911 network and or voice/text trouble tickets.
- Maximizes 911 network performance; monitoring, troubleshooting network problems and outages; collaborating with network engineering teams.
- Secures network system by establishing and enforcing policies, defining, and monitoring access.
- Accomplishes information systems and organization mission by completing related results as needed.
- Reporting network operations status to leadership, handling high priority incidents, prioritizing information, and supporting business driven projects.
- Working history on using troubleshooting tools such as Wireshark packet capture analysis, NetScout performance monitoring tool and NetFlow analyzer tools.
- Understanding knowledge on QOS configuration and troubleshooting.
- Proficient knowledge and experience working with F5, Citrix both local and global load balance configuration and troubleshooting.
- Efficient Network Operating Systems / Administration knowledge & experience
- CISCO Product Skilled, troubleshooting networking and voice call path issues.
- Computer networks and Network Voice Systems, VPN, MPLS, TCP/IP, SIP, network protocols. Experience with IOS, Nexus platform and Virtualized Networks including (VMWARE).
- Analyzed and troubleshoot complex network routing issues.
- Analyzed and troubleshoot complex telecommunication protocols and escalate and collect issues.
- SS7 (signaling system 7),
- SIP
- TCP (transmission control protocol)
- MIME (multipurpose Internet mail extensions) and SGCP (signaling gateway control protocol)
- UDP (unified datagram protocol)
- RTP (real time protocol)
- RSVP (reservation control protocol)
- MSRP
- RTC
- Experience using Fault Management tools such as Zenoss or other SNMP monitoring tools.
- Understanding of Syslog analysis, Network access control and security and MacAfee EPO, DDOS, NG Firewalls
- Valued team member demonstrating clear and effective communication, coordination, and collaboration skills (oral and written English) with a proven ability to work as a part of a global team, despite the diversity (cultural, geographic, and other differences).
- Highly customer focused illustrating excellent email and telephone etiquette,
- Established listening, analytical, and problem-solving skills.
- BSC/ Networking
- 6 years of successful technical experience in related field and successful demonstration of key responsibilities and knowledge - Nice to have “CCNP certifications.”
- 4 years of network operational center support experience
- Demonstrates ability to adapt within technologies, processes, and practices in area of specialization or discipline.
- Committed to learning OpenScape applications and other required systems implementing best practices.
- Excitedly partners with next level support teams to grow technically further developing within the role.
- Leverages prior knowledge of organization's business practices and issues faced and contributes to problem resolution of those issues.
Job Summary
Full Time
IT Outsourcing & Consulting
$77k-94k (estimate)
05/31/2024
07/11/2024
PAISLEY, SCOTLAND
>50,000
2018
$50M - $200M
IT Outsourcing & Consulting
Related Companies
The job skills required for NOC Engineer include Networking, Troubleshooting, VPN, Analysis, TCP/IP, Network Engineering, etc. Having related job skills and expertise will give you an advantage when applying to be a NOC Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by NOC Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for NOC Engineer positions, which can be used as a reference in future career path planning. As a NOC Engineer, it can be promoted into senior positions as a Network Engineer III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary NOC Engineer. You can explore the career advancement for a NOC Engineer below and select your interested title to get hiring information.
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