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Description
Atosa USA, Inc. is a leading manufacturer and distributor of commercial kitchen equipment. Our company has an unyielding commitment to the society in which we operate and offers gratifying careers to self-motivated and talented individuals that can help us grow and set new standards in our field.
We are actively recruiting the best and brightest candidates to join our company, and as a young and fast-growing company, we are presently searching for a new member to join our team.
Job Description
As a Customer Service Representative (Order Clerk) plays a crucial role in the efficient processing of orders for materials and merchandise.
They are responsible for accurately receiving and processing customer orders, tracking order progress, and communicating any changes in delivery schedules to customers.
Maintaining comprehensive records of pricing, delivery dates, inventory, and transaction-related data is essential. Utilizing specialized software or a tracking system, the representative ensures smooth order processing.
They also address customer inquiries via phone or email, providing prompt and effective non-technical issue resolution. The representative collaborates with other departments to meet customer needs and contributes to maintaining a customer relationship database.
The position reports to the Operations Manager and operates under moderate supervision.
Requirements
Responsibilities :
Qualifications :
Duties, responsibilities, and activities may change at any time with or without notice.
Last updated : 2024-05-29
Full Time
$36k-46k (estimate)
05/09/2024
06/09/2024
The job skills required for Customer service representative include Customer Service, Problem Solving, Billing, Attention to Detail, Data Entry, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.