The Manager of Program Management reports directly to the Director of Program Management and is responsible for the success of the Program Management team. The Manager of Program Management may perform a variety of tasks in accordance with their training, experience, and skill.

Essential Functions and Responsibilities:

• Ensure Program Managers update their workbooks weekly
• Ensure CFT meetings occur on a weekly basis and NPI Kickoff, Quote Kickoff, and MRR meetings occur as needed
• Ensure all Program Managers cerate and work based on their customer action trackers and internal action trackers
• Ensure meeting minutes are published after each customer meetings
• Excess and Obsolete (NOO) Updates
• Weekly excess variance internal report
• Weekly excess variance claim to customers
• Monthly submission of report to customer
• Address NOO issues prior to the end of each quarter unless otherwise noted in customer contract
• Ensure all purchase price variances (PPV) over a certain value are approved by the customer prior to execution
• Update and review Backlog on weekly basis

• Escalation point for all Programs
• Keep all documentation updated such a Project Management folder, collectable files, etc
• Maintain the integrity of the backlog (Demand validation, no forecast inside 60 days, etc)
• Maintain Accounts Receivable at a target of less than 2% of total outstanding invoices within 0-30 days, no receivables at 31 days
• Perform organic business development
• Provides guidance and recommendations to business unit management in relation to interpretation of relevant regulations, including applicable trade reference programs, and the integration of regulatory requirements into business plans and processes.
• Supports the Quality Management system including conformance to ISO based registrations and controls for the facility business plan based upon targeted market sectors.
• Reviews and supporting negotiations on terms and conditions for completing Contracts and Agreements to help establish strategic customer partnerships.

Qualifications Required/Job Specifications:

• 7 years minimum experience in a contract manufacturing or high-technology company - 10 years experience preferred.
• Requires a Bachelors Degree or equivalent in a technical, business, or financial discipline
• Previous program management experience required.
• Must be self-directed, dependable, and motivated with excellent relationship and time management skills.
• Supports Lean, Six Sigma, and/or other related processes for continuous improvement of critical operational metrics across key functions.
• CPI, CRM or equivalent experience
• Demonstrated ability to manage multiple projects
• Proficient with PC-based software including SAP and Microsoft Office Suite, including advanced knowledge of Word, PowerPoint, and Excel.
• Strong, effective organizational skills required; detail and data oriented; ability to multitask
• Possess excellent communication skills in both verbal and written form
• Ability to read, and interpret engineering instructions, schematics, technical procedures, and various reports
• Ability to keep accurate documentation
• Possess a high level of integrity in handling confidential and sensitive information
• Ability to effectively present information and respond to questions from managers and employees;
• Maintain courteous, professional and effective working relationships with employees at all levels of the organization