Job Title: Patient Escort
Unit: Patient Transportation
Shift: Varied, PRN
Facility: AMC
Provides transport services to patients of all ages to and from all referral points within the hospital. Responsible for creating and maintaining a positive impression of Premier Health by proactively approaching, greeting, and acknowledging all customers in a friendly, professional manner and providing quick and responsive customer service. Maintains equipment in good working condition. May assist in other areas based on departmental needs.
Essential Duties & Functions:
1. Escorts/transports patients of all ages by cart, bed, or wheelchair to and from all referral points within the hospital. Receives and routes patients and associated paperwork throughout service areas.
2. Provides physical assistance to staff in transfer (lifting) of patients as needed.
3. Operates computerized system to update patient information, identify transportation needs, and facilitate automated patient tracking.
4. Assists patients with personal needs (i.e. ambulation, restroom, bedpan, etc.). Awareness of patient condition during transportation and communicates special needs to nursing or technical staff.
5. Utilizes effective communication skills by demonstrating respect, concern, and courtesy in all internal and external relationships. Provides basic patient care with dignity and respect for each patient.
6. Participates in routine equipment care and cleaning. Reports faulty, damaged, or lost equipment appropriately. Returns equipment to proper storage area. Rounds for equipment during downtimes.
7. Follows and implements safety policies and procedures.
Education Required: High School completion / GED.
Licensure/Certification/Registration: CPR Certification (AHA BLS) required within 30 days of hire.
Experience Required: No prior job-related work experience.
Preferred experience: One year experience in medical/patient care environment
Knowledge/Skills:
Proficient in Electronic Medical Record (EMR)
Applicable computer applications