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About Atrium :
What you do matters . As a people-centric organization, we foster an environment of collaboration, high-performance and innovation where your talents are valued, and your achievements are celebrated.
Join us and become part of an inclusive team.
Client Overview :
Our client, a high-end luxury retail company, is seeking a polished and experienced Customer Success Associate to join their team.
This esteemed company is renowned for its high-end products and impeccable service standards. This position will play a crucial role in embodying the brand’s commitment to excellence, acting as the primary liaison between the company and its discerning clientele.
They are seeking a polished individual with a background in luxury customer service who excels in creating exceptional experiences through both direct interactions and over the phone.
Salary / Hourly Rate :
$20 $23 / hr DOE
Position Overview :
The ideal candidate for this Customer Success Associate position will possess a refined phone manner, a clear and pleasant phone voice, and an engaging demeanor that reflects the company’s high standards.
The Customer Service Associate should be extremely organized, articulate, and capable of handling a high volume of calls with grace and professionalism.
With a strong focus on delivering a top-tier customer experience, the candidate must be adept at multitasking while maintaining an impeccable level of detail and customer care.
Previous experience in luxury retail or high-end customer service is essential, as is the ability to effectively manage complex customer interactions and uphold the brand’s esteemed reputation.
Responsibilities of the Customer Service Associate :
Education Requirements :
Bachelor’s degree is preferred, but is not required
Benefits :
Atrium Care Package available, upon eligibility. (Including healthcare plans, discount programs and paid time off)
As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title.
Please contact us to request an accommodation.
EOE / M / F / D / V / SO
Position ID : 146735
Last updated : 2024-07-28
Full Time
$69k-86k (estimate)
07/29/2024
09/05/2024
The job skills required for Customer service associate include Customer Service, Problem Solving, Customer Satisfaction, Listening, Verbal Communication, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service associate positions, which can be used as a reference in future career path planning. As a Customer service associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service associate. You can explore the career advancement for a Customer service associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Step 3: View the best colleges and universities for Customer Service Associate.