2 HVAC Technical Support Specialist Jobs in Milwaukee, WI
Auer Steel & Heating Supply is Hiring a HVAC Technical Support Specialist Near Milwaukee, WI
Job Description
This is your opportunity to join Auer team! Auer Steel & Heating Supply Co. is a wholesale distributor of HVAC equipment and supplies. Known for our customer service and quality products, Auer Steel has been operating since 1940.
WHY JOIN AUER STEEL?
- Competitive Pay Based on Experience
- Comprehensive Benefits Package for Full-time Employees
- Flexible Work Schedules - Summer Flex Hours, First Shift, No Weekends
- Paid Time Off - Sick, Vacation, Personal, Jury Duty & Holidays
- Wellness Challenges, Incentives, and Coaching
- Retirement Plan Options w/ a Company Match
- AND SO MUCH MORE!
We are currently hiring a Technical Support Specialist to work out of one of our locations in Plymouth, MN, Neenah, WI, Milwaukee, WI, Madison, WI, OR Fargo, ND . This position is responsible for providing post sale customer support for the heating and cooling equipment that we sell.
WHAT DOES THIS POSITION DO?
- Provide basic troubleshooting and installation assistance of HVAC/R equipment.
- Diagnose issues with refrigeration circuits, components, and controls to guide callers to the appropriate resolution.
- Provide technical documentation to contractors, engineers and other personnel.
- Document call information in the event additional follow-up is required.
- Conduct training classes on basic installation and troubleshooting techniques.
WHAT IS REQUIRED?
- A positive attitude, a desire to help others and a demeanor that is not easily rattled under pressure.
- Exceptional communication and presentation skills
- Basic Computer Skills, Microsoft Windows
- A desire to learn everything there is to know about assigned products.
- Resourcefulness and vision
- 3 years of experience in the installation and service of HVAC/R equipment
- Strong written communication and customer service skills
At Auer Steel, our people are truly the company's biggest asset. As a team, we strive to live out our original mission statement - "Auer aim is to give you products so good, with service so dependable, at prices so reasonable, with a spirit so friendly, you will desire to have us serve you."
Auer Steel & Heating Supply Company is an Equal Opportunity Employer dedicated to promoting a culturally diverse workforce.
Job Posted by ApplicantProJob Summary
Full Time
$64k-82k (estimate)
06/16/2024
07/02/2024
auersteel.com
PLYMOUTH, MN
50 - 100
1940
DON M CURTES
$10M - $50M
Wholesale
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About Auer Steel & Heating Supply
Auer Steel & Heating Supply Co. is a full-service distributor of high quality indoor comfort products, featuring the Bryant, Carrier (Milwaukee only) and Payne brands of furnaces, air conditioners, humidifiers, air cleaners, heat & energy recovery ventilators, controls and other accessories. The company began in 1940 in Milwaukee, when Don Curtes, Sr. founded the business on his philosophy of superior customer service. Now, over 65 years and two generations later, the Curtes family still owns and operates Auer Steel with the same valued-added service ideals. During the late 1980's and early 19...90's, Auer Steel opened three satellite branch operations to provide even better service to its customers. Although our Carrier/Bryant/Payne product lines are limited to Southeastern Wisconsin, we will gladly ship other products throughout the state. May 1995 brought the expansion of Auer Steel to the Twin Cities of Minneapolis and St. Paul. From its location in suburban New Hope, Auer Steel/Twin Cities serves customers in nearly all of Minnesota, eastern North Dakota and northwestern Wisconsin. November 2004 brought us another opportunity for growth. Our acquisition of the Bryant distributor serving Appleton, Green Bay, Wausau, northeastern Wisconsin and western Upper Michigan allows us to bring our superior customer service to exciting new territory. In September of 2010 Auer Steel vacated the New Hope location and moved into a modern newly remodeled 110,000 square facility in Plymouth Minnesota. Today, Auer Steel is a closely held corporation owned and operated by Don Curtes and his two sons Mike and Joe. The Companys growth and success has always depended upon a commitment to serve the customer. Auer Steel has had and continues to have highly skilled, dedicated and motivated employees who have shared this same commitment.
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