13 Network Operations Center (NOC) Manager Jobs in Austin, TX
Augment Jobs is Hiring a Network Operations Center (NOC) Manager Near Austin, TX
Roles And Responsibilities
- Manage day-to-day operations of the Network Operations Center (NOC), including monitoring network performance, availability, and security.
- Lead a team of network engineers, technicians, and analysts, providing guidance, mentoring, and technical support to ensure efficient and effective operation of the NOC.
- Develop and implement NOC policies, procedures, and best practices to optimize network performance, minimize downtime, and ensure compliance with security policies and standards.
- Monitor network alarms, alerts, and incidents, and oversee the troubleshooting and resolution process to minimize impact on business operations.
- Coordinate with internal teams and external vendors to escalate and resolve network issues promptly and effectively.
- Conduct regular performance evaluations, set performance goals, and provide ongoing feedback and coaching to NOC team members.
- Establish and maintain relationships with stakeholders, including IT teams, business units, and senior management, to communicate network status, issues, and resolution plans.
- Ensure compliance with industry standards, regulatory requirements, and best practices related to network operations and security.
- Develop and maintain NOC documentation, including network diagrams, procedures, and incident reports.
- Stay informed about emerging technologies, network trends, and best practices in network operations and management.
- Bachelor’s degree in Computer Science, Information Technology, or a related field; or equivalent work experience.
- Proven experience in a leadership role within a Network Operations Center (NOC), managing network operations and technical teams.
- Strong technical knowledge of networking principles and protocols (TCP/IP, DNS, DHCP, VPN, VLANs, etc.).
- Experience with network monitoring and management tools (e.g., SolarWinds, Nagios, PRTG).
- Solid understanding of ITIL framework and its application in network operations and incident management.
- Excellent leadership and people management skills with the ability to motivate and develop a diverse team.
- Strong analytical and problem-solving abilities with a focus on proactive network management and incident resolution.
- Effective communication skills with the ability to convey technical information to non-technical stakeholders.
- Certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), ITIL Foundation, or equivalent certifications are advantageous.
- The salary for this position will be competitive and commensurate with experience and skills.
- Comprehensive benefits package including health insurance, retirement savings plan, and professional development opportunities.
- We foster a collaborative and supportive work environment where integrity, teamwork, and innovation are valued.
- Our culture emphasizes continuous learning, growth, and a commitment to delivering reliable and resilient network services.
- Interested candidates should submit a resume and cover letter outlining their qualifications and experience as a Network Operations Center (NOC) Manager.
- Selected candidates will undergo interviews and may be asked to demonstrate their leadership and technical expertise through practical exercises or scenario-based assessments.
- We look forward to welcoming a dedicated NOC Manager who can lead our team to ensure the optimal performance and availability of our network infrastructure!
Job Summary
Full Time
$124k-154k (estimate)
07/03/2024
12/28/2024
The job skills required for Network Operations Center (NOC) Manager include Network Operations, Troubleshooting, Networking, Cisco, Leadership, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Network Operations Center (NOC) Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Network Operations Center (NOC) Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Network Operations Center (NOC) Manager positions, which can be used as a reference in future career path planning. As a Network Operations Center (NOC) Manager, it can be promoted into senior positions as a Network Engineering Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Network Operations Center (NOC) Manager. You can explore the career advancement for a Network Operations Center (NOC) Manager below and select your interested title to get hiring information.
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