Job Description: Inside Sales Associate

Who We Are

We are a dynamic, small, and unique team dedicated to providing expert advice, friendly service, and custom solutions to help patients live healthier and more beautiful lives. Since 2011, Auro Wellness/Skincare has grown from a simple research and development laboratory into a comprehensive cosmetics and wellness line, serving practitioners and customers across the United States and North America. Our highly trained staff is committed to helping people make the best decisions for their health and beauty protocols.

Our Core Values revolve around supportive leadership, empowering work environments, high-quality products, innovation, integrity, honesty, and the mantra of "educate, and be educated."

Who We Are Looking For

Auro Wellness and Auro Skincare are seeking motivated, results-oriented individuals to join us as Inside Sales Associates. We are looking for individuals who can drive branded supplement sales and grow overall sales for Auro Products online. This role is perfect for a self-motivated, forward-thinking individual excited to take on the challenges and experiences of a start-up environment.

Position Overview: Inside Sales Associate

The Inside Sales Associate is a crucial member of our team, supporting our salespeople while developing their own sales goals. This customer-facing role involves speaking to customers, communicating through multiple channels, and pitching products. As you grow and develop your skills, we will look to promote those ready to take on more responsibility. This is an excellent opportunity to start a career in sales and sharpen your presentation skills with a niche clientele.

What We Are Looking For

• Winning Attitude: Someone eager to develop a career in sales and understands the correlation between effort and earnings.
• Coachable: Willingness to learn and grow with the business.
• Customer-Focused: Passion for sales and a customer-centric attitude.
• Organizational Skills: Excellent organizational, time management, and presentation skills.
• Performance-Driven: Experience meeting and exceeding targets and KPIs.
• Adaptability: Ability to thrive in a high-volume, busy work environment.
• Communication Skills: Excellent written and verbal communication and interpersonal skills.
• Proactive: Ensures consistent, productive workflow and promptly handles inbound/outbound requests.
• Professionalism: Maintains positive business relationships and acts as a champion for safety and privacy guidelines, particularly when working with medical practitioners.

Ideal Candidate Will Have

• High School Diploma or GED equivalent.
• Minimum of six months in a customer service or customer-facing role.
• Above average communication skills (listening, speaking, written).
• Familiarity with Windows OS, Google Suite programs, Microsoft Office.
• CRM experience (preferred).
• Ability to work a variable, rotating schedule within the general operating hours of Monday through Friday, 8:00 AM - 6:00 PM.
• Professional appearance and a customer-first attitude.
• Demonstrated ethics, integrity, honesty, attention to detail, attendance, and punctuality.

What You Can Expect to Do

• Enter information into Hub spot Sales CRM.
• Assist with onboarding and new applications for practitioners and customers.
• Follow up on tradeshow leads via email and phone calls.
• Perform ad-hoc duties.
• Conduct cold calls.
• Process payments.
• Communicate new promotions, product availability, and upcoming events to customers.

Join our team and contribute to a supportive, innovative, and empowering work environment where your efforts directly impact your growth and success. Apply today!

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Commute:

• La Habra, CA 90631 (Preferred)

Ability to Relocate:

• La Habra, CA 90631: Relocate before starting work (Required)

Work Location: In person