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Customer Service Associate
$53k-68k (estimate)
Full Time 2 Months Ago
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Aurora Ripple Enterprises is Hiring a Customer Service Associate Near Columbia, MD

Our Customer Service Associates are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance.
No matter your expertise, our active training process for our Customer Service Associates provides the baseline for business strategy and the knowledge necessary to grow within the organization. We can build more robust and effective campaigns by encouraging our Customer Service Associates to maximize their strengths while following client sales guidelines.
As our Customer Service Associate, you will use a lead-based system to meet customers. The primary objective of each customer interaction is to greet, qualify, recommend, and close sales, so our Customer Service Associates must be hospitable, professional, understanding, and active listeners. You will also…
  • Follow all CDC and local mandates while working with customers. Your safety and the customers are our top priority, and we will not compromise that
  • Accurately complete, send, and file product sales and service order forms following our privacy and confidentiality guidelines
  • Be encouraged to evaluate our current onboarding and training procedures, determine ways to improve the customer relationship, solidify the sales cycle, etc
  • Work with fellow Customer Service Associates within the customer service department to set attainable customer outreach and sales targets
  • Enforce our values and exemplify them through every interaction between you and a customer, fellow team member, and client
You will be successful in the Customer Service Associate position if you…
  • Have at least 1-2 years of experience in customer service, sales, or client-facing position
  • Individuals with retail or hospitality experience perform exceptionally well due to their excellent communication and problem-solving skills
  • Take pride in your achievements. You always give 100% and embrace challenges with open arms. Don’t worry- our team will be there if you need help
  • Believe in your ability to make a difference. Whether that is working one-on-one with a customer or taking part in one of our charity events
  • Are results-focused, but also on the right way to get them. We will never compromise our values and integrity, and we expect the same from our employees
This is a full-time, in-office position based in the Greater DC area. We are looking for candidates who are able to start immediately, so you must be local to the area.Powered by JazzHR
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Job Summary

JOB TYPE

Full Time

SALARY

$53k-68k (estimate)

POST DATE

04/04/2024

EXPIRATION DATE

07/11/2024

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Aurora Ripple Enterprises
Full Time
$79k-102k (estimate)
1 Day Ago
Aurora Ripple Enterprises
Full Time
$79k-102k (estimate)
1 Day Ago

The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.

Aurora Ripple Enterprises
Full Time
$61k-81k (estimate)
2 Months Ago
2nd Swing Golf
Part Time
$36k-45k (estimate)
5 Months Ago

If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Associate job description and responsibilities

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Ability to professionally attend to the needs of customers.

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Apply for part-time Customer Service Associate roles and experience their spirit of community.

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Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.

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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

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Ensure all customer problems are resolved quickly to the satisfaction of the customer.

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Ensure confidentiality of customer data and careful handling of documents media packages.

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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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