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Registered Nurse Navigator
$88k-109k (estimate)
Full Time | Ambulatory Healthcare Services 3 Weeks Ago
Save

Austin Regional Clinic: ARC is Hiring a Registered Nurse Navigator Near Round Rock, TX

Job Details
DescriptionABOUT AUSTIN REGIONAL CLINIC:Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 10 years! We are one of central Texas’ largest professional medical groups with 25 locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/
PURPOSEThe Nurse Navigator coordinates health care for patients, working with the member’s Primary Care Provider and nurse/medical assistant, providing services onsite at a clinic. Develops strong and appropriate relationships with patients to gain trust. Uses that trust to help patients modify and/or improve their health care behavior. Reviews with the patient the treatment plan laid out by the Primary Care Provider, educates the patient about this plan, and assists the patient in following the treatment plan. Simultaneously, encourages patients to set and reach their own health goals. Assists patients in receiving comprehensive care by facilitating closure in evidenced-based gaps in care. Works collaboratively with the administration-based outreach and clinical units, Medical Director and Program Director. Works collaboratively with onsite providers, clinical staff, and administrative staff. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.
Essential Functions
  • Reviews reports and prioritize patients for contact.
  • Contacts targeted patients, develops plans of action, ensures physician’s care plan is followed, and monitors status of these plans.
  • Provides patients education and materials as needed.
  • Develops relationship with patients, gaining their trust.
  • Develops relationship with onsite primary care providers and nurse/medical assistants.
  • Motivates patients to follow through on their health goals.
  • Works with health plan resources to the patient’s benefit.
  • Utilizes “registry” and documentation process.
  • Interacts/communicates with ARC physicians and nurses as well as non-ARC specialists and staff.
  • Determines if patient qualifies for copay/medication support.
  • Works cooperatively with onsite medical and administrative staff.
  • Works collaboratively with hospital case managers to ensure proper transition from hospital to home.
  • Collaborates with patients and families to ensure a quality supportable plan for their case management needs and documents these plans appropriately.
  • Takes call for case management issues on a rotating basis.
  • Continues to research alternative health care services and/or facilities to develop a network of resources.
  • Develops working knowledge of health plan benefits.
  • Serves as a resource to the Outreach department.
Other Duties And Responsibilities
  • May perform patient follow-up activities including laboratory results and diagnostics, appointments, referrals, medications, and call backs.
  • May call pharmacy with prescription refills as prescribed by and under the direction of the physician.
  • May provide direct nursing care to patients and distribute medications and treatment under physician order according to accepted standards of care.
  • May perform diagnostic testing including but not limited to EKGs, audiograms, tympanograms, spirometry, visual screenings, and assisting providers
  • May assess and prioritize medical needs via telephone and direct patients to appropriate and necessary care.
  • May guide evaluation including instructing patient/caller how to evaluate normal/abnormal symptoms, effectiveness of treatment and when to call back.
  • May document symptoms/complaints, nursing assessment, advice and patient/caller response.
  • May collect data and make assessments, develop a working diagnosis, determine interventions and disposition per guidelines.
  • May provide vaccine management including ordering and monitoring vaccine usage/wastage, facilitating the maintenance of the vaccines, participating in educational opportunities, utilizing the Texas Vaccine for Children Provider Manual, and completing reportable documentation as recommended by Texas Department of State Health Services.
  • May facilitate the implementation, monitoring and evaluation of the immunization program.
  • Performs other duties as assigned.
QualificationsEducation and ExperienceRequired: Graduate of accredited nursing school and 3 or more years working in direct patient care in clinical environment.
Preferred: BSN degree and experience in case management, home health, or administrative experience. One or more years working at ARC. Bilingual in English and Spanish.
Knowledge, Skills And Abilities
  • Ability to handle multiple projects simultaneously
  • Excellent customer service skills.
  • Excellent interpersonal & problem solving skills.
  • Ability to work in a team environment.
  • Ability to engage others, listen and adapt response to meet others’ needs.
  • Ability to align own actions with those of other team members committed to common goals.
  • Excellent computer and keyboarding skills, including familiarity with Windows.
  • Excellent verbal and written communication skills.
  • Ability to manage competing priorities.
  • Ability to perform job duties in a professional manner at all times.
  • Ability to understand, recall, and communicate, factual information.
  • Ability to understand, recall, and apply oral and/or written instructions or other information.
  • Ability to organize thoughts and ideas into understandable terminology.
  • Ability to apply common sense in performing job.
  • Familiarity with community agencies and with how to make appropriate referrals to them.
  • Bilingual in English and Spanish preferred.
Certificate/LicenseLicensed Registered Nurse in the State of Texas. Basic Life Support Certification (BLS).
Work Schedule: Monday through Friday 8am to 5pm.
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Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$88k-109k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

07/17/2024

WEBSITE

austinregionalclinic.com

HEADQUARTERS

KYLE, TX

SIZE

1,000 - 3,000

FOUNDED

1980

CEO

ASHLEY JEFFRYS

REVENUE

$50M - $200M

INDUSTRY

Ambulatory Healthcare Services

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About Austin Regional Clinic: ARC

Austin Regional Clinic (ARC) is a multispecialty medical group committed to providing comprehensive healthcare services throughout the greater Austin area. Founded by three physicians in 1980, it now provides health care to over 535,000 area residents in 29 locations in 12 Central Texas cities, including both primary and specialty care. ARC is unique to the Central Texas area because of its widespread locations, convenient services, and quality assurance programs. ARC patients enjoy access to such conveniences as same-day appointments, 24/7 online and phone appointment scheduling, ARC MyChart ...patient portal, After Hours Clinics, and nursing services through the night. Most ARC clinics also offer on-site radiology and lab services and some clinics offer specialty programs such as a travel clinic, medical nutrition therapy, and ARC Healthiness. Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 10 years! Join our team to grow professionally and come to work every day knowing that you are improving the health of our Central Texas communities and saving lives. We offer a comprehensive benefit package for positions 24 hours per week and over, and help you develop a career and grow with us. At ARC, you can have it all. We invite you to become a part of our family. Visit http://www.austinregionalclinic.com/careers to search current job listings and register to receive emails as new positions become available. More
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