16 Director of Account Management Jobs in Grand Rapids, MI
AUTOMATED LOGISTICS SYSTEMS is Hiring a Director of Account Management Near Grand Rapids, MI
- Lead, Manage, and Accountability (L.M.A.): Take charge of the Brokerage Account Management Department, overseeing a team responsible for maintaining and nurturing relationships with brokerage clients. Develop and implement strategies to ensure client satisfaction, growth, and retention.
- Strategic Account Management: Develop and execute comprehensive strategic account management plans for key clients in the logistics industry. Identify opportunities for revenue growth, cost savings, and process improvement. Foster long-term partnerships while meeting or exceeding revenue targets.
- Enhancing Customer Experience: Continuously improve the customer experience within the company's logistics services. This includes closely monitoring client feedback, addressing concerns promptly, and implementing improvements to streamline operations and enhance client satisfaction.
- Opportunity Ownership: Take ownership of significant sales opportunities within the logistics sector. This involves identifying potential clients, conducting thorough market analysis, building compelling proposals, and leading the sales team in closing deals. Responsible for achieving revenue and growth targets.
- Core Process Ownership (CPO): Oversee and optimize core processes critical to the success of the logistics department. This includes process mapping, identifying bottlenecks, implementing efficiency improvements, and ensuring compliance with industry regulations. Monitor key performance indicators (KPIs) to track process effectiveness.
- At least 5 years of hands-on experience leading a sales/account management team in logistics.
- Excellent communication and negotiation abilities, with a demonstrated history of effectively engaging with and managing customer relationships. Strong leadership and team-building skills.
- In-depth knowledge of industry trends and market dynamics.
- Problem-solving mindset and ability to make sound decisions under pressure.
- Exciting opportunities to advance your career through diverse training programs, cross-functional collaborations, and the chance to take on increased responsibilities, enabling them to grow both professionally and personally within the organization.
- Collaborative team environment with daily team meetings, software tools, and support structure.
- Experienced management team who started in similar roles as this one and understand the value you bring to our ALS family.
- Competitive base salary, incentives, paid time off, 401k automatic contribution, and a company-paid health benefits program.
Job Summary
Full Time
Transportation
$164k-214k (estimate)
01/12/2024
07/27/2024
automatedlogistics.com
JACKSON, MI
50 - 100
1927
JOE PARKER
$10M - $50M
Transportation
Related Companies
About AUTOMATED LOGISTICS SYSTEMS
With roots back to the 1920s, ALS has become one of the top transportation brokerages and 3PLs in the industry. No matter how small or how big the project, ALS has the resources to ensure a quality transportation solution every time. While ALS is large enough to compete with industry giants, they are small enough to care for clients like family. With truck capacity anywhere in North America and warehousing facilities in Laredo, TX and Jackson, MI available for consolidation and storage, ALS lives up to its Covenant: ALS succeeds because were committed to building strong customer relationships ...right from the start. Our passion is demonstrated by a job well done. We provide exemplary service delivered by employees who genuinely care. Every move we make matters - how we work, how we think, how we communicate. Were sincerely Beyond Driven.
More
Show less
The following is the career advancement route for Director of Account Management positions, which can be used as a reference in future career path planning. As a Director of Account Management, it can be promoted into senior positions as a Top Account Management Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Account Management. You can explore the career advancement for a Director of Account Management below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
