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We are seeking an experienced Technical Support / Product Expert to join our market-leading, fast-growing, event ticketing technology company. As a Technical Support / Product Expert, you will report to and learn from the Product Owner, be accountable to the Support Organization, and will collaborate closely with our Customer Support, Product, and Development teams to provide subject matter expertise to our customer service representatives and conduct thorough troubleshooting for escalated issues. Additionally, you will continue to learn about the product features and functionality, and serve as an interdepartmental resource.
Responsibilities:
Requirements:
Preferred Qualifications:
At Automatiq, we are committed to providing competitive pay and benefits. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, and specific office location. The annual base salary for this position is $70,000 - $95,000 and will vary based on a candidate's qualifications, skills and competencies, as well as location.
Automatiq is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
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Full Time
$70k-95k (estimate)
07/15/2023
01/28/2024
automatiq.com
RIVERSIDE, CA
100 - 200
Private
ROBBIE GROSINGER
$10M - $50M