Summary

The Financial Systems Specialist supports APCO’s continued growth strategy by focusing on the implementation, management, and continuous improvement of Enterprise Resource Planning (ERP) systems. This position involves a deep understanding of both the technical and business aspects of the organization, ensuring that ERP systems are tailored to effectively enhance operational efficiency, streamline business processes, and facilitate data-driven decision-making.

Essential Duties and Responsibilities

• Collaborate with cross-functional teams to understand, map and analyze business processes to the existing ERP system’s functionalities, identifying gaps and proposing solutions to optimize operations.
• Customize, develop and implement additional functionalities within the existing ERP systems to meet unique business needs, using programming languages and tools specific to the ERP platform.
• Manage ERP system data, including data migration, data integrity checks, and troubleshooting data-related issues.
• Coordinate with ERP vendors for technical support, system upgrades, and resolving issues that cannot be handled in-house.
• Conduct audits to assess the ERP system’s performance, identifying areas for improvement and ensuring the system continues to meet business objectives.
• Investigate and resolve issues related to the Dynamics 365 F&O platform. Establish Proactive Monitoring mechanism to identify and prevent issues prior to occurrence. 
• Partner with IT to oversee and support system upgrades. 
• Create and maintain comprehensive documentation for developed solutions and configurations.
• Stay updated with the latest developments in Dynamics 365 F&O and X .
• Proactively learn and utilize new technologies, concepts, and procedures as appropriate to project requirements
• Remain informed of current industry trends and emerging technologies and keeps skills current on modern technologies and tools
• Implement and maintain integrations with other internal and external systems.
• Train end-users on how to effectively use the ERP system, creating user manuals and training materials tailored to different user roles.
• Perform regular system maintenance, including updates and patches, to ensure the ERP system runs smoothly and securely.
• Assist with Accounting processes redesign and development.
• Assist with other special projects as needed.

Education and Experience

• Bachelor’s degree in Information Systems, Computer Science, or related field.
• 5 years technical experience in Dynamics 365 F&O Implementation, Administration and Configuration. Similar experience with NetSuite preferred. 
• Proven experience developing Dynamics 365 and Power Apps solutions, with a strong understanding of Dynamics 365 F&O and Power Apps platform architecture, development and customization. 
• Familiarity with Microsoft SQL Server and SQL development.
• Experience with Azure DevOps, Visual Studio, and source control management systems.
• Proven experience in ERP architecture and system integration.
• Experience managing/leading teams both on and offshore.
• Experience in ERP QA and rollout testing.
• Strong working proficiency in Microsoft 365 Products, Apps and Services required. Microsoft Dynamics D365 certification a plus. 
• Experience with project management and agile development methodologies. 
• F&I industry experience a plus.

Skills

• Team player who is also able to work independently and adhere to APCO’s core values.
• Ability to evaluate systems, processes, and workflows to develop plans for change, improvement, and/or integration.
• Excellent verbal and written communication skills.
• Excellent analytical and critical thinking skills, with a strong attention to detail.
• Strong time management and organizational skills; able to juggle multiple projects while delivering work on time and of high quality.
• Avid learner who is genuinely curious and committed to developing new skills.
• Ability to interact with people at all levels of the organization and deliver world class customer service.
• Understanding of key business applications and related information technologies.
• Ability to facilitate working sessions and perform independent research/testing to derive work steps and create detailed documentation, using both low-tech and high-tech approaches.

Physical DemandsWhile performing the duties of this job, the employee is regularly required to type and look at a computer screen for long periods of the day. The employee must be able to sit for long periods of time.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. 

Note

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Employee signature below constitutes employee's understanding of the responsibilities and the job qualifications of the position. 

Employee__________________________________ Date_____________ 

Automobile Protection Corporation (APCO) is a Drug Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law.