Service Advisor to Service Manager

Tired of being overlooked for that management position?

Fed up with being taken for granted at work?

Time to get your career going with some starting fluid!

A high volume western suburban import dealer is looking for that service advisor who has at least 4 to 5 years of service writing experience and is ready to take the next step to a management position.

Job Description:

Assist, train, motivate, counsel and monitor all service advisor staff/service drive processes.

Maintain customer service satisfaction index rating above that of the manufacturer and or dealership goal.

Understand and comply with federal, state and local regulations that affect the service operations such as hazardous waste disposal, OSHA right to know act and safety compliance.

Must be available to work Saturdays

Spends 70% of day assisting service advisors on service drive.

Promotes service sales through communication of information to guests on maintenance and repair needs that are identified during the service appointment process.

Carefully inspect all finished repair orders for proper completion, pricing accuracy and legibility.

Remain continuously posted on the shop’s workload to determine the kind of work the shop can quickly accommodate.

Collects the total retail charges from guests in cash, check authorized charge accounts.

Close and finalize all repair orders for which funds have been received in computer system and reconciles with cash draw.

Position is 100% on site

Requirements:

High school diploma or equivalent

Four to five years of experience as an auto service advisor/manager/assistant manager role with successful track record

Previous industry knowledge of overall dealership operations, management and wholesale relations

Excellent verbal, written communication and interpersonal skills.

Proficient time management and organization skills

Must be self-motivated and able to follow direction and able to work independently or as a team

Able to problem solve and handle a variety of issues

Ability to multi-task projects, establish priorities, work independently and organize

Must have valid driver’s license

Ability to drive manual transmission

Demonstrated strong customer service skills

Our compensation and benefits package includes:
Medical, Dental Health Insurance
Company Paid Life Insurance

Paid holidays and vacations
401(k) Savings and Retirement Plan
We are an Equal Opportunity Employer

Ready to turn your impossible job situation into an energizing new career so you can use your time and energy on a career path that is something you really believe in?

“HIT THE APPLY NOW”